Retail Sales Associate — Customer Focus, Upsell & Cashier (Shift)

QL Maxincome Sdn Bhd (FamilyMart); Batu Caves; In loco; MYR 28.000 - 39.000; Tempo pieno

Descrizione del lavoro

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, seeks a Retail Sales Assistant to support smooth store operations and excellent customer service. You will upsell products, handle cash and card transactions, and maintain cleanliness and stock levels.

You must be able to work shifts, including weekends and public holidays, at various retail locations in Selangor. SPM or equivalent retail experience is preferred.

Competenze

• Minimum SPM qualification or relevant retail working experience.

Mansioni

• Ensure smooth and efficient retail operations with supervisor support.
• Deliver excellent customer service and respond promptly to customer needs.
• Introduce, promote, and upsell products to customers.
• Handle customer food orders and ensure SOP-compliant preparation and disposal.
• Operate the cash register accurately for cash and credit card transactions.
• Maintain store cleanliness, safety and housekeeping standards.
• Responsible for stock replenishment to ensure product availability at all times.

Conoscenze

Customer service

Cash register operation

Upselling

Communication (Bahasa Malaysia & Eng)

Stock replenishment

Formazione

SPM

Strumenti

POS system

Descrizione del lavoro

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, seeks a Retail Sales Assistant to support smooth store operations and excellent customer service. You will upsell products, handle cash and card transactions, and maintain cleanliness and stock levels.

You must be able to work shifts, including weekends and public holidays, at various retail locations in Selangor. SPM or equivalent retail experience is preferred.