Retail Sales Associate: Service, Upsell & Cash Handling

QL Maxincome Sdn Bhd (FamilyMart)

Johor

In loco

MYR 19.000 - 26.000

Tempo pieno

11 giorni fa

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Descrizione del lavoro

QL Maxincome Sdn Bhd (FamilyMart) is hiring a Retail Sales Assistant to join our FamilyMart team in Johor. You will assist customers, operate the POS system, and help maintain store operations under supervision.

Ideal candidates have at least SPM or retail experience, are fluent in Bahasa Malaysia and English, and are willing to work shifts including weekends. Willingness to transfer between locations is required.

Competenze

Minimum SPM qualification or relevant retail working experience.
Able to communicate effectively in Bahasa Malaysia and English.
Preferably 1-2 years of working experience in retail or customer service.
Candidates without retail experience but with a positive working attitude are encouraged to apply.
Willing to be based at retail locations and transfer to other locations when needed.
Able to work on a shift basis, including weekends and public holidays.

Mansioni

Ensure smooth and efficient retail operations in collaboration with the immediate supervisor.
Deliver excellent customer service and respond promptly to customer needs.
Introduce, promote, and upsell products to customers.
Handle customer food orders and ensure preparation and disposal processes comply with food handling SOPs.
Operate the cash register accurately for both cash and credit card transactions, in accordance with company policies and procedures.
Assist in maintaining store cleanliness, safety, and overall housekeeping standards.
Responsible for stock replenishment to ensure product availability at all times.