Retail Sales Assistant — Energetic Customer Champion

QL Maxincome Sdn Bhd (FamilyMart)

Shah Alam

On-site

MYR 17,000 - 25,000

Full time

3 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

QL Maxincome Sdn Bhd (FamilyMart Malaysia) is seeking a Retail Sales Assistant to support daily store operations and deliver excellent customer service. You will handle cash transactions, respond to customer needs, promote products, manage stock, and ensure food orders comply with SOPs.

Willing to work at multiple retail locations and on shift, including weekends and public holidays. Ideal candidates have at least SPM or retail exposure, strong Bahasa Malaysia and English communication, and a

Qualifications

Minimum SPM qualification or relevant retail working experience.
Ability to communicate effectively in Bahasa Malaysia and English.
Preferably 1-2 years of working experience in retail or customer service.
Candidates without retail experience but with a positive working attitude are encouraged to apply.
Willing to be based at retail locations and transfer to other locations when needed.
Able to work on a shift basis, including weekends and public holidays.

Responsibilities

Ensure smooth and efficient retail operations in collaboration with the immediate supervisor.
Deliver excellent customer service and respond promptly to customer needs.
Introduce, promote, and upsell products to customers.
Handle customer food orders and ensure preparation and disposal processes comply with food handling SOPs.
Operate the cash register accurately for both cash and credit card transactions, in accordance with company policies and procedures.
Assist in maintaining store cleanliness, safety, and overall housekeeping standards.
Responsible for stock replenishment to ensure product availability at all times.