Retail Sales Assistant: Upsell, Service & Flexible Shifts

QL Maxincome Sdn Bhd (FamilyMart); Kuala Lumpur; Vor Ort; MYR 20.000 - 28.000; Vollzeit

Zusammenfassung

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, is seeking a Retail Sales Assistant to join our store network. You will deliver friendly customer service, process orders, upsell products, and ensure accurate cash handling while maintaining store cleanliness and stock levels.

The role requires a minimum SPM, bilingual Malay/English, and 1–2 years of retail or customer service experience. Willingness to work shifts, weekends, and holidays is essential.

Qualifikationen

• Minimum SPM qualification or relevant retail working experience.
• Able to communicate effectively in Bahasa Malaysia and English.
• Preferably 1-2 years of working experience in retail or customer service.
• Candidates without retail experience but with a positive working attitude are encouraged to apply.
• Willing to be based at retail locations and transfer to other locations when needed.
• Able to work on a shift basis, including weekends and public holidays.

Aufgaben

• Ensure smooth and efficient retail operations in collaboration with the immediate supervisor.
• Deliver excellent customer service and respond promptly to customer needs.
• Introduce, promote, and upsell products to customers.
• Handle customer food orders and ensure preparation and disposal processes comply with food handling SOPs.
• Operate the cash register accurately for both cash and credit card transactions, in accordance with company policies and procedures.
• Assist in maintaining store cleanliness, safety, and overall housekeeping standards.
• Responsible for stock replenishment to ensure product availability at all times.

Kenntnisse

Customer service

Bilingual Malay/English

Shift work

Positive attitude

Retail experience (1-2 years)

Ausbildung

SPM

Jobbeschreibung

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, is seeking a Retail Sales Assistant to join our store network. You will deliver friendly customer service, process orders, upsell products, and ensure accurate cash handling while maintaining store cleanliness and stock levels.

The role requires a minimum SPM, bilingual Malay/English, and 1–2 years of retail or customer service experience. Willingness to work shifts, weekends, and holidays is essential.