Retail Sales Assistant: Customer Service, Upsell & Cashier

QL Maxincome Sdn Bhd (FamilyMart); Kuala Lumpur; Vor Ort; MYR 1.800 - 2.600; Vollzeit

Zusammenfassung

QL Maxincome Sdn Bhd (FamilyMart) is seeking a Retail Sales Assistant in Malaysia. You will deliver excellent customer service, promote products, handle food orders, and operate the till while ensuring store cleanliness and stock levels. Willingness to relocate to various store locations and work shifts is required.

Based in Kuala Lumpur, the role emphasizes fast-paced retail operations and commitment to customer satisfaction in a family-like team environment.

Qualifikationen

• Minimum SPM qualification or relevant retail working experience.
• Able to communicate effectively in Bahasa Malaysia and English.
• Preferably 1-2 years of working experience in retail or customer service.
• Willing to be based at retail locations and transfer to other locations when needed.

Aufgaben

• Ensure smooth and efficient retail operations in collaboration with the immediate supervisor.
• Deliver excellent customer service and respond promptly to customer needs.
• Introduce, promote, and upsell products to customers.
• Handle customer food orders and ensure preparation and disposal processes comply with food handling SOPs.
• Operate the cash register accurately for both cash and credit card transactions, in accordance with company policies and procedures.
• Assist in maintaining store cleanliness, safety, and overall housekeeping standards.
• Responsible for stock replenishment to ensure product availability at all times.

Kenntnisse

Bahasa Malaysia

English

Customer service

Retail exp 1-2yr

Shift work availability

Ausbildung

SPM or equivalent

Jobbeschreibung

QL Maxincome Sdn Bhd (FamilyMart) is seeking a Retail Sales Assistant in Malaysia. You will deliver excellent customer service, promote products, handle food orders, and operate the till while ensuring store cleanliness and stock levels. Willingness to relocate to various store locations and work shifts is required.

Based in Kuala Lumpur, the role emphasizes fast-paced retail operations and commitment to customer satisfaction in a family-like team environment.