Retail Sales Assistant - Customer-Focused, Flexible Shifts

QL Maxincome Sdn Bhd (FamilyMart); Kuala Lumpur; Sur place; MYR 20 000 - 29 000; Plein temps

Résumé du poste

QL Maxincome Sdn Bhd (FamilyMart) is seeking a motivated Retail Sales Assistant to support daily store operations in Kuala Lumpur. You will handle customer service, promote products, and manage cash transactions while upholding food handling SOPs where applicable.

Based at various retail locations, you will work shifts including weekends and public holidays, ensuring cleanliness, safety, and well-stocked shelves to deliver a positive shopping experience for customers.

Qualifications

• Minimum SPM qualification or relevant retail working experience.
• Able to communicate effectively in Bahasa Malaysia and English.
• Preferably 1-2 years of working experience in retail or customer service.
• Candidates without retail experience but with a positive working attitude are encouraged to apply.
• Willing to be based at retail locations and transfer to other locations when needed.
• Able to work on a shift basis, including weekends and public holidays.

Responsabilités

• Ensure smooth and efficient retail operations in collaboration with the immediate supervisor.
• Deliver excellent customer service and respond promptly to customer needs.
• Introduce, promote, and upsell products to customers.
• Handle customer food orders and ensure preparation and disposal processes comply with food handling SOPs.
• Operate the cash register accurately for both cash and credit card transactions, in accordance with company policies and procedures.
• Assist in maintaining store cleanliness, safety, and overall housekeeping standards.
• Responsible for stock replenishment to ensure product availability at all times.

Connaissances

Bahasa Malaysia

English

Customer service

Communication

Formation

SPM/Secondary School Certificate

Description du poste

QL Maxincome Sdn Bhd (FamilyMart) is seeking a motivated Retail Sales Assistant to support daily store operations in Kuala Lumpur. You will handle customer service, promote products, and manage cash transactions while upholding food handling SOPs where applicable.

Based at various retail locations, you will work shifts including weekends and public holidays, ensuring cleanliness, safety, and well-stocked shelves to deliver a positive shopping experience for customers.