Retail Operations Leader: Growth & Expansion

Rainbow Distribution Sdn. Bhd.; Johor; On-site; MYR 70,000 - 110,000; Full time

Job summary

Rainbow Distribution Sdn. Bhd. is seeking a Retail Manager to oversee daily operations across multiple locations, uphold customer service standards, and drive sales growth.

You will recruit and develop store staff, manage inventory, and collaborate with marketing for appealing merchandising. The role requires a proven track record in retail management, strong leadership, and excellent communication. Travel to locations is expected, with a focus on efficient budget management and strategic

Qualifications

• Bachelor’s degree in Business Administration, Sales, Retail Management, or related field.
• Proven successful experience as a retail manager.
• Strong leadership and customer management abilities.
• Customer service-oriented with knowledge of business management processes.
• Excellent communication and interpersonal skills.
• Strong organizational and planning skills.
• Proficiency in English.
• Skills in retail management software.
• Willingness to travel frequently.

Responsibilities

• Oversee daily retail operations and ensure policy compliance.
• Recruit, train, and develop staff, fostering teamwork and growth.
• Analyze sales data and drive growth across locations.
• Identify and pursue new business opportunities and partnerships.
• Lead expansion efforts including site selection and setup.
• Oversee inventory control, replenishment, and loss prevention.
• Ensure exceptional customer service and address concerns promptly.
• Collaborate on visual merchandising with the team.
• Assist in budgeting and monitor expenses against targets.
• Manage ad hoc projects and report to senior management.

Skills

Leadership

Customer service

Communication

Retail management

English proficiency

Willingness to travel

Education

Bachelor’s degree in Business Administration, Sales, Retail Management, or related field

Tools

Retail management software

Job description

Rainbow Distribution Sdn. Bhd. is seeking a Retail Manager to oversee daily operations across multiple locations, uphold customer service standards, and drive sales growth.

You will recruit and develop store staff, manage inventory, and collaborate with marketing for appealing merchandising. The role requires a proven track record in retail management, strong leadership, and excellent communication. Travel to locations is expected, with a focus on efficient budget management and strategic