National Retail Operations Leader — Autonomy & Growth

Businesslist; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

Businesslist is seeking a seasoned retail operations leader to drive performance across a nationwide network of stores in Malaysia. You will lead regional teams, push for continued sales growth, and partner with marketing to execute promotions while safeguarding stock and process execution.

The role requires a proven multi-site retail track record, strong leadership, and a collaborative, commercially minded approach in a fast-paced environment.

Qualifications

• Proven experience managing multi-site retail operations.
• Strong track record in driving sales growth and store performance.
• Experienced people leader with coaching and talent development capabilities.
• Comfortable managing performance improvement and difficult conversations.
• Agile, energetic, and thrives in a dynamic, fast-paced environment.
• Structured and commercially minded with strong stakeholder management skills.

Responsibilities

• Drive retail sales performance across a nationwide store network.
• Lead turnaround initiatives for underperforming stores.
• Manage and develop store leadership and frontline teams.
• Monitor and improve key retail KPIs, including conversion and productivity.
• Ensure operational compliance and execution excellence across stores.
• Collaborate with marketing teams to deliver successful campaigns and promotions.
• Oversee inventory management and operational efficiency.
• Act as the bridge between store operations and regional leadership stakeholders.

Job description

Businesslist is seeking a seasoned retail operations leader to drive performance across a nationwide network of stores in Malaysia. You will lead regional teams, push for continued sales growth, and partner with marketing to execute promotions while safeguarding stock and process execution.

The role requires a proven multi-site retail track record, strong leadership, and a collaborative, commercially minded approach in a fast-paced environment.