Regional Retail Operations Lead — Openings, Growth & Talent

OASIS SWISS SDN. BHD.; Kuala Lumpur; On-site; MYR 110,000 - 170,000; Full time

Job summary

Oasis Swiss Sdn Bhd is seeking an Area Manager – Retail Operations to oversee multiple outlets, lead new store openings, and drive promotional strategies across the region. You will recruit and develop store staff, ensure compliance with mall management requirements, and coordinate with internal teams to launch new locations.

The role requires 3–5 years in retail management, proven leadership, and strong sales acumen.

Qualifications

• Diploma or degree in Business Administration, Retail Management, or related field.
• Minimum 3–5 years of experience in retail management, preferably with multiple outlets.
• Mandatory experience in opening new stores or kiosks and dealing with shopping mall management.
• Strong leadership and team management skills.
• Sales-driven with strong business acumen.

Responsibilities

• Lead and manage new store/kiosk openings, including setup, recruitment of staff, license arrangements, and coordination with mall management and contractors.
• Develop monthly, quarterly, and annual promotional strategies to drive performance.
• Oversee daily operations of multiple retail outlets within the region.
• Ensure sales targets and KPIs are achieved across all stores.
• Monitor store performance, inventory, and visual merchandising standards.
• Lead, coach, and develop retail teams.
• Ensure excellent customer service and brand experience.
• Implement company policies, SOPs, and operational strategies.
• Conduct regular store visits, audits and performance reviews.
• Analyze sales reports and implement action plans to improve results.
• Oversee recruitment and termination for stores/kiosks.
• Handle ad-hoc assignments as needed.

Skills

Leadership

Retail management

Staff recruitment & training

Sales strategy

Communication

Education

Diploma or Degree in Business Administration / Retail Management

Job description

Oasis Swiss Sdn Bhd is seeking an Area Manager – Retail Operations to oversee multiple outlets, lead new store openings, and drive promotional strategies across the region. You will recruit and develop store staff, ensure compliance with mall management requirements, and coordinate with internal teams to launch new locations.

The role requires 3–5 years in retail management, proven leadership, and strong sales acumen.