Retail Associate / Sales Associate

NEXXU GROUP SDN. BHD; Petaling Jaya; On-site; MYR 22,000 - 40,000; Full time

Job summary

NEXXU GROUP SDN. BHD is seeking a retail sales professional to warmly welcome customers, provide personalised styling, and guide product selections at Dan John One Utama in Malaysia. You will contribute to achieving store targets while maintaining brand-driven visual standards.

Ideal candidates have 1–2 years in fashion retail, strong interpersonal skills, and fluency in English and Mandarin, with Malay as a plus. Flexible weekend/shifts and a professional appearance are required.

Qualifications

• Minimum SPM, Diploma, or equivalent education and above.
• 1–2 years of experience in retail sales, preferably in fashion or lifestyle brands.
• Fresh graduates with strong passion for retail are encouraged to apply.
• Familiarity with retail operations, visual merchandising, and stock management is a plus.
• Basic computer literacy (MS Office, POS systems).
• Passion for fashion and styling with a keen eye for detail.
• Sales and KPI driven, with a proactive and positive attitude.
• Well-groomed, professional appearance.
• Flexible to work on weekends, public holidays, and shift hours.
• Strong interpersonal and communication skills.
• Ability to provide personalised styling and product recommendations.
• Good command of spoken and written English & Mandarin, proficiency in Malay advantage.
• Work location: Willing and able to work at Dan John One Utama.

Responsibilities

• Welcome customers warmly and build genuine rapport to understand their needs.
• Provide personalised styling advice and guide customers through the product selection process.
• Share in-depth knowledge of product features, benefits, and brand heritage to enhance the shopping experience.
• Proactively work towards achieving individual and store sales targets.
• Maintain impeccable visual merchandising standards in line with brand guidelines.
• Ensure all merchandise is presented in the correct sizes, colours, and quantities on the shop floor.
• Keep the store, fitting rooms, and display areas clean, tidy, and inviting at all times.
• Assist in receiving, processing, and replenishing stock, including inter-store transfers.
• Participate in regular stock counts and support inventory control measures.
• Follow all store operating procedures to ensure smooth day-to-day operations.
• Support the Store Manager in daily operations and promotional activities.
• Collaborate with team members to create a positive, efficient, and sales-focused work environment.
• Act as a brand ambassador, reflecting the company’s values and image in every customer interaction.

Skills

Customer service

Styling advice

Interpersonal skills

Sales driven

English & Mandarin

Malay language useful

Education

SPM or Diploma

Equivalent education

Tools

MS Office

POS systems

Job description

Welcome customers warmly and build genuine rapport to understand their needs.

Provide personalised styling advice and guide customers through the product selection process.

Share in-depth knowledge of product features, benefits, and brand heritage to enhance the shopping experience.

Proactively work towards achieving individual and store sales targets.

Store Presentation & Merchandising

Maintain impeccable visual merchandising standards in line with brand guidelines.

Ensure all merchandise is presented in the correct sizes, colours, and quantities on the shop floor.

Keep the store, fitting rooms, and display areas clean, tidy, and inviting at all times.

Operations & Stock Management

Assist in receiving, processing, and replenishing stock, including inter-store transfers.

Participate in regular stock counts and support inventory control measures.

Follow all store operating procedures to ensure smooth day-to-day operations.

Teamwork & Brand Representation

Support the Store Manager in daily operations and promotional activities.

Collaborate with team members to create a positive, efficient, and sales-focused work environment.

Act as a brand ambassador, reflecting the company’s values and image in every customer interaction.

WHY THIS OPPORTUNITY IS FOR YOU:

Make your mark. Your ideas, leadership, and energy will directly shape the success of this launch.

Accelerate your career. We invest in talent, offering exceptional development and limitless growth opportunities.

Job Requirements

JOB SPECIFICATION

1. Qualification : Minimum SPM, Diploma, or equivalent education and above.

2. Experiences :

1–2 years of experience in retail sales, preferably in fashion or lifestyle brands.

Fresh graduates with strong passion for retail are encouraged to apply.

3. Knowledge :

Familiarity with retail operations, visual merchandising, and stock management is a plus.

Basic computer literacy (MS Office, POS systems).

4. Qualities :

Passion for fashion and styling with a keen eye for detail.

Sales and KPI driven, with a proactive and positive attitude.

Well-groomed, professional appearance.

Flexible to work on weekends, public holidays, and shift hours.

5. Skills :

Strong interpersonal and communication skills.

Ability to provide personalised styling and product recommendations.

Good command of spoken and written English & Mandarin, proficiency in Malay advantage.

6. Work location :

Willing and able to work at Dan John One Utama.