Retail Sales Associate (mandarin-speaker)

UR FASHION GROUP (THAILAND) CO., LTD.; Johor Bahru; On-site; MYR 23,000 - 42,000; Full time

Benefits offered by this job

Staff Purchase Discount

Medical benefits

Employee recognition

Job summary

UR FASHION GROUP (THAILAND) CO., LTD. is seeking enthusiastic retail professionals for our store in Johor Bahru. You will deliver excellent customer service, assist with product selection and styling, and help customers make purchase decisions while contributing to reaching store targets.

Work closely with a team on rotating shifts, weekends, and public holidays. We offer a 5-day work week, monthly sales commissions, allowances, staff purchase discounts, medical benefits, and opportunities to

Qualifications

• Fresh graduates encouraged to apply.
• Retail or customer service experience is an advantage.
• Positive attitude and willingness to learn.
• Good communication and interpersonal skills.

Responsibilities

• Deliver exceptional customer service and create a positive shopping experience.
• Assist customers with product selection, styling advice, and purchase decisions.
• Achieve individual and store sales targets through customer engagement.
• Promote products, campaigns and membership programmes.
• Replenish merchandise and maintain product availability on the sales floor.
• Support stock replenishment, cashiering and stocktake activities.
• Work closely with team members to achieve store goals and participate in training.

Skills

Customer service

Sales skills

Communication

Team player

Job description

Deliver exceptional customer service and create a positive shopping experience.

Assist customers with product selection, styling advice, and purchase decisions.

Achieve individual and store sales targets through excellent customer engagement.

Promote products, campaigns, and membership programmes.

2. Store Operations

Replenish merchandise and maintain product availability on the sales floor.

Retrieve stock from the stockroom and support inventory replenishment.

Maintain store cleanliness, organisation, and visual merchandising standards.

Support cashiering, opening and closing duties, and stocktake activities.

3. Teamwork

Work closely with team members to achieve store goals.

Communicate effectively with supervisors and colleagues.

Participate in training and continuously improve product knowledge and selling skills.

4. Other Duties

Comply with company policies, SOPs, and operational standards.

Perform other duties assigned by the Store Manager or Management.

REQUIREMENTS

Fresh graduates and entry-level candidates are encouraged to apply.

Retail or customer service experience is an advantage.

Passion for fashion, retail, and customer service.

Positive attitude with a willingness to learn.

Good communication and interpersonal skills.

A team player with a customer-focused mindset.

Able to work in a fast-paced retail environment.

Willing to work on rotating shifts, weekends, and public holidays.

OTHER DETAILS/ BENEFITS

Structured career progression with promotion opportunities

5-day work week (Retail Hours, 40 hours per week)

Monthly Sales Commission and Allowances.

Staff Purchase Discount

Medical and staff welfare benefits

Employee recognition and engagement programmes

Opportunity to grow with an international fashion brand