Relationship Manager, Commercial Banking (Taman Tun Dr Ismail)

AmBank Group; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

AmBank Group in Kuala Lumpur seeks a proactive sales professional to grow the SME banking portfolio. You will actively identify opportunities, manage client relationships, and drive growth through cross-selling the bank’s products and services.

The role emphasizes advisory support, excellent service, and ongoing reviews to enhance customer loyalty and brand experience.

Qualifications

• Candidates must hold a Bachelor's degree.
• Strong sales and client-facing skills are essential.
• Good credit writing skills are required.

Responsibilities

• Actively identify, acquire and develop new business opportunities with SMEs.
• Maintain key client relationships and drive growth via cross-sell products.
• Increase clients’ wallet share by providing solutions to meet needs.
• Adopt an advisory role to deliver value added banking services.
• Provide after-sales service to strengthen relationships and ensure superior banking experience.
• Promote brand identity through excellent customer service and regular client reviews.

Skills

Sales drive

Communication

Interpersonal skills

Credit writing

Goal-oriented

Negotiation

Education

Bachelor's degree

Job description

Job Responsibilities

• Actively identify, acquire and develop new biz opportunities with small, medium entrepreneurs.
• Maintain key client relationship and drive business growth via cross-sell products and services.
• Increase clients’ share of wallet by providing the right solutions to meet the clients’ needs.
• Foster customer relationship by adopting an advisory role to provide value added services.
• Provide after sales service to strengthen relationships and ensure consistent delivery of superior banking experience.
• Ensure customer loyalty and promote brand identity by providing excellent customer service through regular contact with clients, keeping abreast of latest updates and conducting reviews on usage of our range of products.

Job Requirements

• Candidate must possess a Bachelor's Degree
• Self-motivated and committed, with a desire to achieve goals and targets.
• Possess good credit writing skills
• Good communication and interpersonal skills.
• Strong sales drive, with the ability to influence and convince customers.
• Outgoing personality, aggressive and result-oriented.

Since our founding in August 1975, AmBank Group has grown into one of Malaysia’s largest banking groups by market capitalization. Our dynamic ecosystem includes:

At AmBank Group, we believe that diversity fuels innovation, and creativity drives progress. Our P2ACE Employee Value Proposition-Principled, Proactive, Appreciative, Collaborative, and Experimental is the heartbeat of our culture. It shapes how we work, how we grow, and how we make a difference.

We’re on the lookout for motivated, agile, and ambitious individuals who are ready to challenge the norm and shape the future of banking.

Join us. Fly High Together with us