Relationship Manager, Commercial Banking (Kajang)

AmBank Group; Kajang; On-site; MYR 60,000 - 100,000; Full time

Job summary

AmBank Group in Kajang seeks a results-driven Relationship Manager to grow client portfolios and profitability. You will manage key client relationships with a consultative banking approach and cross-sell AmBank's full range of products and services.

The role requires a Bachelor’s degree in finance/accounting/business, 1–3 years in RM/credit processing and strong customer service skills. Training and career development are provided, with a focus on compliance and client value creation.

Qualifications

• Bachelor's Degree in Finance, Accounting, Business Management, Banking or equivalent.
• Credit certification is preferred.
• Minimum 1–3 years in relationship management, credit processing and cross-selling.
• Expertise in commercial banking products, financial analysis and credit write-ups.
• Strong customer service and relationship-building skills.

Responsibilities

• Drive business growth and market share by cross-selling AmBank Group's products and services.
• Achieve budget/targets in total revenue, fee income, PBT and ROE for the team.
• Build and manage key client relationships with a consultative approach.
• Identify and develop new opportunities with existing and potential clients.
• Cross-sell products to increase client wallet share via account planning with product specialists.
• Provide training and guidance to team members (Senior RM).
• Negotiate and structure deals with clients, delivering holistic value-added solutions.
• Ensure compliance with Bank policies, systems and procedures.
• Report on deficiencies and areas for productivity or internal control improvements.

Skills

Relationship management

Cross-selling

Financial analysis

Customer service

Education

Bachelor's degree in Finance/Accounting/Business

Tools

Credit analysis tools

Job description

Location: Kajang

Job Responsibilities

• To drive business growth, increase market share and the team/ Bank's profitability via continuously identifying opportunities and provide solutions to meet the customers' needs through cross-selling of AmBank Group's whole suite of products and services.
• Achieve the agreed budget/targets in total revenue, fee income, PBT, ROE for the team.
• Market and manage key client relationships on a consultative approach by understanding the clients' business and financing requirements.
• Actively identify & develop new biz opportunities with existing & potential clients. Ensure customers' needs are met while maintaining Division's profitability
• Cross-sell products and services to increase clients' share of wallet by developing an account plan in consultation with the relevant product specialists.
• Provide training and guidance to team members includes problem solving (Sr. RM)
• Negotiate and structure deals with clients. Provide holistic value-added solutions.
• Ensure compliance with the Bank's operating and accounting policies, systems and procedures.
• Report and make recommendations on any identified deficiency or areas requiring improvement in productivity or internal control.

Job Requirements

• Candidate must possess a Bachelor's Degree in Finance, Accounting, Business Management, Banking or any equivalent field.
• Candidate with credit certification is preferred.
• Minimum 1-3 years of proven work experience in relationship management role, credit processing and cross selling.
• Expertise and knowledge in commercial banking products and services, financial analysis and credit write up.
• Strong customer service and relationship building skills.