Relationship Manager, Commercial Banking (Penang)

AmBank Group; George Town; On-site; MYR 90,000 - 130,000; Full time

Job summary

AmBank Group in Penang is seeking a Relationship Manager in Commercial Banking to drive growth and manage key client relationships. You will cross-sell AmBank's full suite of products, understand clients' financing needs, and develop solutions.

The role requires 4–7 years of experience, a relevant degree, and strong credit analysis and customer service skills. You will work with product specialists to maximize wallet share and ensure compliance with policies.

Qualifications

• Bachelor's degree in Finance, Accounting, Banking or equivalent.
• Credit certification is preferred.
• 4–7 years of proven relationship management experience.
• Expertise in commercial banking products, financial analysis and credit write-ups.
• Strong customer service and relationship-building skills.

Responsibilities

• Drive business growth and profitability through cross-selling AmBank Group's products.
• Manage key client relationships with a consultative approach.
• Identify and develop new opportunities with existing and potential clients.
• Negotiate and structure deals and provide holistic solutions.
• Ensure compliance with bank policies and internal controls.
• Provide training and guidance to team members as needed.

Skills

Relationship management

Credit processing

Cross selling

Financial analysis

Customer service

Relationship building

Education

Bachelor's Degree in Finance/Accounting/Banking

Job description

Relationship Manager, Commercial Banking (Penang)

Relationship Manager, Commercial Banking (Penang)

Job Responsibilities:

To drive business growth, increase market share and the team/ Bank's profitability via continuously identifying opportunities and provide solutions to meet the customers' needs through cross-selling of AmBank Group's whole suite of products and services.

Achieve the agreed budget/targets in total revenue, fee income, PBT, ROE for the team.

Market and manage key client relationships on a consultative approach by understanding the clients' business and financing requirements.

Actively identify & develop new biz opportunities with existing & potential clients. Ensure customers' needs are met while maintaining Division's profitability

Cross-sell products and services to increase clients' share of wallet by developing an account plan in consultation with the relevant product specialists.

Provide training and guidance to team members includes problem solving (Sr. RM)

Negotiate and structure deals with clients. Provide holistic value-added solutions.

Ensure compliance with the Bank's operating and accounting policies, systems and procedures.

Report and make recommendations on any identified deficiency or areas requiring improvement in productivity or internal control.

Job Requirements:

Candidate must possess a Bachelor's Degree in Finance, Accounting, Business Management, Banking or any equivalent field.

Candidate with credit certification is preferred.

Minimum 4-7 years of proven work experience in relationship management role, credit processing and cross selling.

Expertise and knowledge in commercial banking products and services, financial analysis and credit write up.

Strong customer service and relationship building skills.

Unlock job insights

Your application will include the following questions:

• Do you have experience working in a business banking environment?
• Which of the following statements best describes your right to work in Malaysia?
• Do you have customer service experience?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Commercial Banking Relationship Manager?
• What's your expected monthly basic salary?
• Which of the following languages are you fluent in?

Banking & Credit More than 10,000 employees

Since our founding in August 1975, AmBank Group has grown into one of Malaysia’s largest banking groups by market capitalization. Our dynamic ecosystem includes:

At AmBank Group, we believe that diversity fuels innovation, and creativity drives progress. Our P2ACE Employee Value Proposition—Principled, Proactive, Appreciative, Collaborative, and Experimental— is the heartbeat of our culture. It shapes how we work, how we grow, and how we make a difference.

We’re on the lookout for motivated, agile, and ambitious individuals who are ready to challenge the norm and shape the future of banking.

Join us. Fly High Together with us

Since our founding in August 1975, AmBank Group has grown into one of Malaysia’s largest banking groups by market capitalization. Our dynamic ecosystem includes:

At AmBank Group, we believe that diversity fuels innovation, and creativity drives progress. Our P2ACE Employee Value Proposition—Principled, Proactive, Appreciative, Collaborative, and Experimental— is the heartbeat of our culture. It shapes how we work, how we grow, and how we make a difference.

We’re on the lookout for motivated, agile, and ambitious individuals who are ready to challenge the norm and shape the future of banking.