QC Assistant

Pastry World Sdn Bhd; Shah Alam; On-site; MYR 36,000 - 60,000; Full time

Job summary

Pastry World Sdn Bhd is seeking a Quality Control professional to inspect raw materials, packaging, and documentation, ensuring conformance to ISO 22000, HACCP, GMP and Halal requirements. The role supports cross-functional teams, investigations, and audit readiness.

You will maintain QC records, participate in root cause analyses, and help implement corrective actions in a fast-paced production facility in Shah Alam.

Qualifications

• Minimum Diploma in Food Science, Food Technology, Chemistry, Biology, Microbiology or related field.
• 1–3 years QC experience in food manufacturing; fresh graduates welcome.
• Basic knowledge of ISO 22000, HACCP, GMP or Halal compliance is advantageous.
• Understanding of food safety management systems ISO 22000, HACCP, GMP and Halal requirements.
• Knowledge of quality inspection, product testing and documentation processes.
• Strong analytical and problem-solving abilities.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
• Ability to work with Production and other teams.
• Ability to work in a fast-paced manufacturing environment.
• Willing to work shifts, weekends, public holidays, and overtime when needed.
• Comfortable working in production and temperature-controlled environments.

Responsibilities

• Assist in inspecting incoming raw materials, ingredients and packaging per specifications.
• Inspect material condition, quantity, batch/lot, expiry, packaging and docs.
• Report damaged, contaminated, expired, or non-conforming materials.
• Ensure non-conforming materials are identified, segregated and controlled.
• Ensure daily activities comply with HACCP, GMP, ISO 22000 and SOPs.
• Maintain hygiene throughout production areas and PPE usage.
• Support investigations and root cause analysis for quality issues.
• Assist in audits and compliance activities (ISO 22000, HACCP, GMP, HALAL).

Skills

Analytical skills

Problem solving

Communication

Interpersonal skills

Education

Diploma in Food Science or related field

Tools

Microsoft Office

Excel

Job description

Assist in inspecting incoming raw materials, ingredients, packaging materials, and other production-related materials according to approved specifications.

Inspect and verify material condition, identification, quantity, batch/lot number, expiry date, packaging integrity, and relevant documentation.

Conduct basic checks on raw materials as instructed by the QC Supervisor.

Identify and report damaged, contaminated, expired, or non-conforming materials.

Ensure non-conforming materials are properly identified, segregated, and controlled.

2. Food Safety & Hygiene

Ensure daily activities are performed in accordance with HACCP, GMP, ISO 22000, food safety procedures, and company SOPs.

Ensure proper hygiene practices are maintained throughout production areas.

Monitor compliance with personal hygiene requirements and appropriate PPE usage.

Identify potential sources of physical, chemical, biological, and allergen contamination.

Immediately report any food safety concern or significant deviation to the QC Supervisor.

Support implementation of corrective and preventive actions related to food safety findings.

3. Quality Improvement & Compliance

Support investigations into quality issues and participate in root cause analysis.

Ensure compliance with ISO 22000, HACCP, GMP, Halal, and food safety requirements.

Maintain accurate and complete QC records for inspections, sampling, testing, monitoring, and verification activities.

Record quality deviations, non-conformities, corrective actions, and follow-up activities accurately.

4. Audit & Compliance Support

Support preparation for ISO 22000, HACCP, GMP, HALAL, customer, internal, and external audits.

Ensure relevant QC records are complete, accurate, and readily available for audit review.

Assist in providing quality records and supporting documents requested by auditors.

Participate in internal inspection and audit activities when assigned.

Support implementation of corrective actions arising from audit findings.

Maintain awareness of applicable food safety and quality requirements.

5. Cross- Functional Coordination

Work closely with Production, Warehouse, R&D, Maintenance, PPC, Procurement, and QAQC teams on quality-related matters.

Communicate quality concerns promptly and clearly to the relevant department.

Support production teams in understanding and complying with quality and food safety requirements.

Assist in investigating production-related quality issues.

Provide timely feedback on inspection and testing results.

Maintain professional communication while ensuring quality requirements are not compromised.

6. QC Area & Production Hygiene

Maintain cleanliness and organization of the QC laboratory, inspection areas, sampling equipment, and workstations.

Ensure sampling tools and testing equipment are properly cleaned and maintained.

Report damaged or unsuitable QC equipment to the QC Supervisor.

Support GMP inspections and hygiene monitoring activities within production areas.

Support implementation of the company's allergen control programme.

Ensure appropriate segregation and identification of allergen and non-allergen materials and products.

Verify production and cleaning practices to minimise the risk of allergen cross-contact.

Assist in checking product labels and declarations for applicable allergen information.

Report any suspected allergen cross-contamination or labelling discrepancy immediately.

Maintain appropriate records related to allergen monitoring and verification activities.

8. Support Sample Preparation & Quality Testing

Assist in preparing sample for customer sensory and reference purpose.

Maintain the cleanliness of QC sample storage area.

Ensure stock control for samples is accurate and updated.

Qualification & Requirements

• 1. Minimum Diploma in Food Science, Food Technology, Chemistry, Biology, Microbiology, or related field.
• 2. Minimum 1-3 years of working experience in Quality Control (QC) within the food manufacturing industry, fresh graduates are welcome to apply.
• 3. Basic knowledge in ISO 22000, HACCP, GMP, or Halal compliance will be an added advantage.
• 4. Basic understanding of food safety management systems, including ISO 22000, HACCP, GMP, and Halal requirements.
• 5. Knowledge of quality inspection, product testing, and quality documentation processes.
• 6. Strong analytical and problem-solving skills.
• 7. Good communication and interpersonal skills.
• 8. Proficient in Microsoft Office applications (Word, Excel, Outlook, Teams).
• 9. Able to work effectively with Production and other operational teams.
• 10. Able to work in a fast-paced manufacturing environment.
• 11. Willing to work shifts, weekends, public holidays, and overtime when required.
• 12. Comfortable working in production and temperature-controlled environments.