Quality Executive / Senior Executive

Exclusive Mark; Selangor; On-site; MYR 54,000 - 76,000; Full time

Job summary

Exclusive Mark in Malaysia seeks a Quality Assurance professional to oversee QC/QA activities across food production. You will ensure testing aligns with SOPs, verify regulatory compliance, and drive continuous improvement through method validation and problem solving.

The role requires 3 years of experience in food QC/QA, familiarity with GMP/HACCP/ISO standards, and strong documentation and communication skills.

Qualifications

• Diploma/Degree in Food Science, Food Technology, Chemistry, Microbiology or related field.
• Minimum 3 years of relevant experience in food manufacturing quality control and assurance.
• Familiar with laboratory testing procedures, microbiological standards, and chemical analysis.
• Good knowledge of food regulations (KKM, MeSTI, SIRIM, HALAL).
• Exposure to GMP, HACCP, FSSC 22000 and ISO/IEC 17025 standards.
• Possess good communication and interpersonal skills.
• Proficient in root cause analysis, documentation, and process validation.
• Sound knowledge in internal audit and handling customer complaint.
• Able to work under pressure, handle multiple priorities, and maintain high attention to detail.

Responsibilities

• Ensure testing of samples per established work instructions and priorities.
• Monitor quality of raw materials, packaging and finished products.
• Verify environmental monitoring (air and water quality) and trend analysis.
• Troubleshoot non-conformances and provide solutions.
• Coordinate and participate in customer complaint investigations.
• Ensure optimum performance of testing activities and accurate results.
• Maintain calibration and maintenance of laboratory equipment and records.
• Develop and establish new analytical methods and maintain related documents.
• Prepare annual budget and control purchases for the laboratory.

Skills

Quality control

Analytical thinking

Communication skills

Root cause analysis

Documentation

Process validation

Audits

Attention to detail

Education

Diploma/Degree in Food Science, Food Technology, Chemistry, Microbiology

Job description

Ensure all products, services & processes meet the company's established quality standards & regulatory requirements, including implementing QCQA procedures and programs.

To organized and ensure that all testing of all samples are performed in accordance with the established work instruction and priority.

To monitor quality of raw and packaging materials and finished products, performance of personal hygiene of the production operators an sanitation of production equipment’s.

To verify the air, water quality and conduct trend analysis on environmental monitoring.

To troubleshoot and provide solutions to non-conformances issues.

To coordinate and participate in customer complaint investigation including report and update of customer complaint.

To ensure optimum performance of testing activities and accurate test results.

Ensure product stability testing carried out according to schedule.

To prepare purchase request of glassware, reagents and apparatus required for testing.

To maintain and control inventory of laboratory glassware, reagents, spare part and apparatus.

To ensure that all testing instruments and apparatus are correctly utilized and maintained.

To ensure that all measurement equipment’ are calibrated as per schedule and proper maintenance of the records.

To arrange and monitor daily duty and over time duty for subordinates.

To assist in product quality investigation and monitoring.

To develop and establish new analytical methods and ensure proper maintenance of the method development and validation document.

To prepare work instruction for methods of analysis and laboratory equipment’s and instruments operating work instruction and other relevant documents and controls the documents in accordance with the document control procedure.

To assist in preparing annual budget and control purchase within the budget.

To prepare report on direct cost of analysis and monthly laboratory charges for the tests carried out on sample submitted by external parties.

To approve or reject raw and packaging material testing, bulk and finished product testing according to SOP and specification.

To check and monitor bulk product adjustment if required.

To ensure that all documents are updated and complies to ISO and other SOP requirements.

To perform any other related tasks as assigned by superior.

Job Requirements

• Diploma/Degree in Food Science, Food Technology, Chemistry, Microbiology, or related field.
• Minimum 3 years of relevant experience in food manufacturing quality control and assurance.
• Familiar with laboratory testing procedures, microbiological standards, and chemical analysis.
• Good knowledge of food regulations (e.g., KKM, MeSTI, SIRIM, HALAL).
• Exposure in GMP, HACCP, FSSC 22000 and ISO/IEC 17025 standards.
• Possess good communication and interpersonal skills.
• Proficient in root cause analysis, documentation, and process validation.
• Sound knowledge in internal audit and handling customer complaint.
• Able to work under pressure, handle multiple priorities, and maintain high attention to detail.