QA EXECUTIVE (MK)

myNews; Petaling Jaya; On-site; MYR 30,000 - 45,000; Full time

Job summary

myNews in Petaling Jaya, Malaysia is seeking a Quality Assurance professional to design and maintain assurance processes. Responsibilities include conducting internal audits, monitoring product quality, and ensuring compliance with food safety standards.

The ideal candidate should have a Diploma or Bachelor's Degree in Food Science or a related discipline, with at least 1–2 years of relevant experience. Proficiency in Microsoft Office and good communication skills are essential. This role offers an opportunity to contribute to food safety and quality improvement initiatives.

Qualifications

• Minimum 1–2 years of experience in the food manufacturing or food processing industry.
• Proficient in Microsoft Office, particularly Excel, Word, and PowerPoint.
• Demonstrates initiative in identifying and preventing food safety issues.

Responsibilities

• Design, implement, and maintain quality assurance processes and procedures.
• Conduct regular internal audits to assess compliance with quality standards.
• Monitor and evaluate product and service quality throughout the production process.

Skills

Microsoft Office

Time management

Organizational skills

Reporting skills

Communication skills

Education

Diploma or Bachelor's Degree in Food Science or Food Technology

Job description

1. Quality Assurance Process Development

• Design, implement, and maintain quality assurance processes and procedures.
• Develop, review, and update quality standards, guidelines, and related documentation.
• Ensure quality systems comply with company policies and regulatory requirements.

2. Audit & Inspection

• Conduct regular internal audits to assess compliance with quality standards and procedures.
• Collaborate with internal and external stakeholders to address non-conformance and implement corrective actions.
• Support external audits and ensure audit readiness.

3. Quality Control

• Monitor and evaluate product and service quality throughout the production process.
• Investigate quality issues and implement corrective and preventive actions (CAPA).
• Ensure compliance with food safety and quality standards.

4. Documentation & Reporting

• Maintain accurate and up-to-date records of quality assurance activities, inspections, findings, and corrective actions.
• Prepare and present quality reports, analysis, and recommendations to management.
• Ensure all quality documentation is properly controlled and maintained.
• Identify opportunities to improve quality processes, operational efficiency, and product consistency.
• Collaborate with cross-functional teams to implement continuous improvement initiatives.
• Monitor the effectiveness of improvement actions and recommend further enhancements where necessary.

6. Training & Quality Awareness

• Conduct training on quality assurance processes, food safety requirements, and quality standards.
• Promote a culture of quality awareness and continuous improvement across the organization.

7. Customer Feedback & Quality Improvement

• Collect, monitor, and analyze customer feedback related to product and service quality.
• Investigate customer complaints and implement improvement measures to enhance customer satisfaction.

8. Laboratory Management

• Monitor and oversee daily laboratory activities.
• Manage laboratory inventory and place orders for laboratory supplies based on stock requirements.
• Prepare and provide product testing reports based on microbiological analysis.

9. Other Responsibilities

• Perform any other duties or assignments as directed by the immediate superior in line with departmental objectives and company KPIs.

Job Requirements

Must Have

• Diploma or Bachelor's Degree in Food Science, Food Technology, or a related food science discipline.
• Minimum 1–2 years of experience in the food manufacturing or food processing industry.
• Proficient in Microsoft Office, particularly Excel, Word, and PowerPoint.
• Strong time management and organizational skills.
• Good reporting, documentation, and communication skills.
• Positive attitude with a proactive approach to problem-solving.
• Demonstrates initiative in identifying and preventing food safety issues.
• Able to work independently with minimal supervision.

Good to Have

• Hands-on experience with laboratory testing or laboratory operations.
• Knowledge of Halal requirements and certification standards.
• Familiarity with HACCP, GMP, ISO 22000, FSSC 22000, or other food safety management systems is an added advantage.

Industry: Retail / Wholesale Trading / Property