Purchasing & Customer Service Coordinator (Textiles)

Allwin Textile Sdn. Bhd.; Simpang Ampat; On-site; MYR 42,000 - 62,000; Full time

Job summary

Allwin Textile Sdn. Bhd. is seeking a Purchasing & Customer Service Administrative to manage sourcing of raw materials, coordinate deliveries and handle customer orders.

You will provide essential administrative support to ensure smooth communication between suppliers, customers and internal teams. The role requires strong English communication, good organizational and negotiation skills, and the ability to work both independently and in a team.

Qualifications

• Minimum SPM / Certificate / Diploma in Business Administration, Purchasing, Supply Chain, Logistics or related field.
• Experience in purchasing, customer service, administration, logistics or manufacturing is an advantage.
• Experience in the textile industry will be an added advantage.
• Good command of English, both written and spoken, with the ability to communicate professionally with customers and suppliers.
• Good organisational skills with strong attention to detail and accurate documentation.
• Good communication and negotiation skills.
• Proficient in Microsoft Office and basic computer applications.
• Able to work independently and as part of a team.
• Responsible, hardworking and willing to learn.
• Mandarin-speaking candidates are preferred, as the position involves regular communication and coordination with our China-based team and suppliers.

Responsibilities

• Purchasing raw materials sourcing (yarn, fabrics, dyes, chemicals, packaging, and other production materials).
• Coordinate deliveries and follow up with suppliers on pricing, orders, delivery schedules and material quality.
• Process customer orders, quotations, order confirmations and provide updates on status and delivery.
• Arrange and monitor shipments, including delivery and shipping documentation.
• Monitor stock levels of raw materials and finished goods to prevent shortages or overstocking.
• Prepare and maintain purchase, shipping and customs-related documents and coordinate with relevant parties.
• Assist in resolving supplier, delivery, quality and customer-related issues by coordinating with relevant departments.

Skills

English proficiency

Communication

Negotiation

Organizational skills

Teamwork

Independent work

Mandarin language

Willingness to learn

Education

SPM/Certificate/Diploma in Business Admin/Purchasing/Supply Chain/Logistics

Tools

Microsoft Office

Job description

Allwin Textile Sdn. Bhd. is seeking a Purchasing & Customer Service Administrative to manage sourcing of raw materials, coordinate deliveries and handle customer orders.

You will provide essential administrative support to ensure smooth communication between suppliers, customers and internal teams. The role requires strong English communication, good organizational and negotiation skills, and the ability to work both independently and in a team.