Purchasing & Customer Service Administrative

Allwin Textile Sdn. Bhd.; Simpang Ampat; On-site; MYR 42,000 - 62,000; Full time

Job summary

Allwin Textile Sdn. Bhd. is seeking a Purchasing & Customer Service Administrative to manage sourcing of raw materials, coordinate deliveries and handle customer orders.

You will provide essential administrative support to ensure smooth communication between suppliers, customers and internal teams. The role requires strong English communication, good organizational and negotiation skills, and the ability to work both independently and in a team.

Qualifications

• Minimum SPM / Certificate / Diploma in Business Administration, Purchasing, Supply Chain, Logistics or related field.
• Experience in purchasing, customer service, administration, logistics or manufacturing is an advantage.
• Experience in the textile industry will be an added advantage.
• Good command of English, both written and spoken, with the ability to communicate professionally with customers and suppliers.
• Good organisational skills with strong attention to detail and accurate documentation.
• Good communication and negotiation skills.
• Proficient in Microsoft Office and basic computer applications.
• Able to work independently and as part of a team.
• Responsible, hardworking and willing to learn.
• Mandarin-speaking candidates are preferred, as the position involves regular communication and coordination with our China-based team and suppliers.

Responsibilities

• Purchasing raw materials sourcing (yarn, fabrics, dyes, chemicals, packaging, and other production materials).
• Coordinate deliveries and follow up with suppliers on pricing, orders, delivery schedules and material quality.
• Process customer orders, quotations, order confirmations and provide updates on status and delivery.
• Arrange and monitor shipments, including delivery and shipping documentation.
• Monitor stock levels of raw materials and finished goods to prevent shortages or overstocking.
• Prepare and maintain purchase, shipping and customs-related documents and coordinate with relevant parties.
• Assist in resolving supplier, delivery, quality and customer-related issues by coordinating with relevant departments.

Skills

English proficiency

Communication

Negotiation

Organizational skills

Teamwork

Independent work

Mandarin language

Willingness to learn

Education

SPM/Certificate/Diploma in Business Admin/Purchasing/Supply Chain/Logistics

Tools

Microsoft Office

Job description

Purchasing & Customer Service Administrative

PURCHASING & CUSTOMER SERVICE ADMINISTRATIVE

• Position Type: Permanent
• Working Hours: Fixed Normal Hours

Job Description

We are looking for a responsible and organized Purchasing & Customer Service Administrative to join our team.

You will be responsible for purchasing raw materials, coordinating deliveries, processing customer orders and providing administrative support to ensure smooth communication between suppliers, customers and internal departments.

Key Responsibilities

Purchasing & Sourcing – Source and purchase raw materials such as yarn, fabrics, dyes, chemicals, packaging, and other production materials.

Supplier Coordination – Follow up with suppliers on pricing, orders, delivery schedules and material quality.

Order & Customer Management – Process customer orders, quotations, order confirmations and provide updates on order status and delivery.

Logistics Coordination – Arrange and monitor incoming and outgoing shipments, including delivery and shipping documentation.

Inventory Monitoring – Monitor raw material and finished goods stock levels to avoid shortages or overstocking.

Documentation & Customs – Prepare and maintain purchase, shipping and customs-related documents and coordinate with relevant parties when required.

Issue Follow-Up – Assist in resolving supplier, delivery, quality and customer-related issues by coordinating with the relevant departments.

Job Requirements

Minimum SPM / Certificate / Diploma in Business Administration, Purchasing, Supply Chain, Logistics or related field.

Experience in purchasing, customer service, administration, logistics or manufacturing is an advantage.

Experience in the textile industry will be an added advantage.

Good command of English, both written and spoken, with the ability to communicate professionally with customers and suppliers.

Good organisational skills with strong attention to detail and accurate documentation.

Good communication and negotiation skills.

Proficient in Microsoft Office and basic computer applications.

Able to work independently and as part of a team.

Responsible, hardworking and willing to learn.

Mandarin-speaking candidates are preferred, as the position involves regular communication and coordination with our China-based team and suppliers.

Only shortlisted candidates will be contacted.