Property Administration Officer

Private Advertiser; Kuala Lumpur; On-site; MYR 33,000 - 47,000; Full time

Job summary

Private Advertiser in Kuala Lumpur is seeking a Property Administration Officer to join our established property development team in Menjalara. The role focuses on maintaining property records, rent collections, tenancy documentation, and coordinating with tenants and service providers to ensure smooth operations.

You will work within a collaborative team, support portfolio management, and contribute to high standards of service and operational excellence while developing your knowledge in

Qualifications

• 2 years of property administration or related experience preferred; training available.
• Experience in handling tenancy documentation and notices is a plus.
• Strong organisational and time management capability with attention to detail.

Responsibilities

• Maintain accurate property records, tenant information, and rental documentation.
• Coordinate enquiries, maintenance requests, and tenancy-related matters with tenants.
• Prepare tenancy documentation, renewal notices, and related paperwork.
• Monitor tenancy compliance and terms of agreements.
• Liaise with tenants, service providers, and stakeholders to resolve issues.
• Administer rent collections and payment records.
• Prepare property reports and maintain filing systems.
• Schedule inspections and maintenance activities.
• Respond to correspondence concerning previously sold properties (subsale, refinancing).
• Attend handover inspections for vacant possession of rental properties.

Skills

Organisational skills

Time management

Microsoft Office

Written and verbal communication

Teamwork

Problem solving

Education

High school diploma

Business administration / Real estate qualification advantageous

Tools

Microsoft Office

Job description

About the role

We are seeking a Property Administration Officer to join our established property development team in Kuala Lumpur which is restructuring enhance our operations. This is a full-time position based in Menjalara (near Kepong), Kuala Lumpur. As Property Administration Officer, you will play a crucial role in ensuring the smooth and efficient operation of the property administration functions. You responsibilities will include managing administrative tasks including dealing with correspondence pertaining to properties previously sold, maintaining property records including rental collections, coordinating with tenants and stakeholders, and supporting the overall management of our property portfolio including the maintenance of our property assets. This position is integral to maintaining our high standards of service and operational excellence.

Key responsibilities

• Maintain accurate and up-to-date property records, including tenant information, tenancy agreements, rental collections, SST and documentation


• Coordinate with tenants regarding enquiries, maintenance requests, and tenancy-related matters


• Prepare and process tenancy documentation, renewal notices, and other property-related paperwork


• Monitor tenancy compliance and ensure adherence to terms and conditions by all parties


• Liaise with tenants, MC/JMB and service providers to resolve property-related issues


• Manage rent collection administration and maintain payment records


• Prepare property reports and maintain comprehensive filing systems


• Schedule and coordinate property inspections and maintenance activities


• Prepare replies to correspondence/conveyancing pertaining to properties previously sold eg subsale, refinancing requests


• Attendance and inspections with the tenant for handing over of vacant possession or taking over of vacant possession of the rental properties

What we're looking for

• High school diploma or equivalent; a qualification in business administration, real estate, or related field is advantageous


• 2 years of experience in property administration, real estate support, or similar administrative role is preferred but not compulsory as training can be provided


• Strong organisational and time management skills with attention to detail


• Proficiency in Microsoft Office or equivalent applications


• Good written and verbal communication skills


• Ability to manage multiple tasks simultaneously and meet deadlines


• Professional and good customer service orientation


• Knowledge of property management procedures and practices is advantageous


• Ability to work independently and as part of a team


• Problem-solving skills and the ability to handle difficult situations professionally

What we offer

We offer an opportunity for candidates interested in this field of work to advance their knowledge and skills and progress to more senior levels. We provide competitive remuneration packages and opportunities for professional growth within the property sector. Our team environment fosters collaboration and innovation, providing you with the platform to develop your skills and advance your career. We encourage a supportive workplace culture where your contributions are recognised and rewarded.

About us

We are an established property development group operating in Kuala Lumpur, Malaysia, with a strong commitment to excellence in property development and tenancy matters. We pride ourselves on delivering exceptional service and maintaining the high standards of professionalism and integrity. Our team is dedicated to providing innovative solutions and reliable support across our property portfolio. We are an employer of choice and are looking to enhance our operations further.