Operations Executive / Operation Admin

Picasso Management Sdn Bhd; Kuala Lumpur; On-site; MYR 40,000 - 70,000; Full time

Benefits offered by this job

Competitive remuneration

Career progression

Work-life balance

Job summary

Picasso Management Sdn Bhd in Kuala Lumpur is seeking an Operations Executive / Operation Admin to support day-to-day operations of residential property management services. You will coordinate with residents, landlords, and tenants, and ensure efficient administrative processes in a busy office environment.

The role emphasizes handling lease documentation, records management, and supporting reports on occupancy and performance while liaising with cleaners, contractors, and other service

Qualifications

• 2–3 years of experience in property management or admin roles.
• Strong organisational and time management skills.
• Excellent communication, written and verbal.
• Proficiency in Microsoft Office and property management software.
• Attention to detail and accuracy in documentation.

Responsibilities

• Handle day-to-day administrative tasks including scheduling, correspondence, and filing of property-related documentation.
• Coordinate with residents, landlords, and tenants to address enquiries and resolve operational issues.
• Assist in coordinating maintenance and repair works across residential properties.
• Process lease agreements, tenancy documentation, and related paperwork.
• Maintain accurate records and databases for resident information, lease agreements, and property details.
• Support preparation of reports on property performance, occupancy rates, and operational metrics.
• Liaise with service providers such as cleaners, maintenance contractors, and security personnel.
• Assist with rent collection follow-ups and tenant communication.
• Provide general administrative support for the operations team including scheduling meetings and calendars.
• Contribute to implementation of operational procedures and best practices.

Skills

Organisation

Time management

Communication

MS Office

Property management software

Attention to detail

Customer service

Tools

Microsoft Word

Excel

PowerPoint

Property management software

Job description

About the role Reporting to the Operations Manager, an exciting opportunity has become available for an Operations Executive / Operation Admin to join Picasso Management Sdn Bhd in Kuala Lumpur. This is a full-time position based in our Kuala Lumpur office. As Operations Executive / Operation Admin, you will play a vital role in supporting the day-to-day operations of our residential property management services. You will be instrumental in ensuring smooth administrative processes, coordinating with various stakeholders, and maintaining the efficiency of our operations across our residential properties. This role has a direct impact on service delivery to our clients and residents, making it essential to our overall operational success.

Key responsibilities

Handling day-to-day administrative tasks including scheduling, correspondence, and filing of property-related documentation

Coordinating with residents, landlords, and tenants to address enquiries and resolve operational issues promptly

Assisting in the coordination of maintenance and repair works across residential properties

Processing lease agreements, tenancy documentation, and other related paperwork

Maintaining accurate records and databases for resident information, lease agreements, and property details

Supporting the preparation of reports on property performance, occupancy rates, and operational metrics

Liaising with service providers such as cleaners, maintenance contractors, and security personnel

Assisting with rent collection follow-ups and tenant communication

Handling general administrative support for the operations team including scheduling meetings and managing calendars

Contributing to the implementation of operational procedures and best practices

What we're looking for

A minimum of 2-3 years of experience in property management, administrative support, or a related operational role

Strong organisational and time management skills with the ability to prioritise multiple tasks effectively

Excellent communication skills, both written and verbal, with the ability to interact professionally with diverse stakeholders

Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and property management software

Attention to detail and accuracy in handling documentation and record-keeping

Customer service orientation with a proactive and problem-solving mindset

Knowledge of residential property management practices and lease regulations in Malaysia is advantageous

Ability to work collaboratively within a team environment and support colleagues when required

Basic understanding of maintenance and repair procedures in residential properties

What we offer

At Picasso Management Sdn Bhd, we are committed to fostering a supportive and professional work environment where our employees can thrive. We offer competitive remuneration packages commensurate with experience and qualifications. Additionally, we provide opportunities for professional development and career progression within the organisation. Our team is dedicated to maintaining work-life balance, and we encourage open communication and collaborative teamwork. We believe in recognising and rewarding the contributions of our team members and providing a workplace where you can develop your skills in the dynamic real estate and property management sector.

About us

Picasso Management Sdn Bhd is a property management company based in Kuala Lumpur, specialising in residential leasing and property management services. Our mission is to provide comprehensive property management solutions that enhance the living experience of residents whilst maximising value for property owners and investors. We pride ourselves on our attention to detail, customer-centric approach, and dedicated team of professionals who are passionate about delivering quality services in the real estate sector.