Process Management Specialist: Drive Process Innovation

OCBC

Kuala Lumpur

On-site

MYR 60,000 - 90,000

Full time

6 days ago

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Benefits offered by this job

Competitive base salary

Holistic benefits

Industry-leading learning & dev

Equal opportunity

Wellbeing support

Job summary

OCBC Malaysia is seeking a Process Management Specialist to streamline operations and drive efficiency across business units. You will analyze workflows, design changes, and collaborate with IT and stakeholders to deliver measurable improvements.

You will document processes, monitor performance, and champion best practices such as Lean or Six Sigma. The ideal candidate has a degree in business and at least three years' experience in process management, with strong analytical and communication

Qualifications

A degree in Business Administration or related field.
Minimum 3 years in process management or operations.
Proven track record in process improvement and implementation.
Strong analytical and problem-solving skills.
Excellent communication and stakeholder influence.
Experience with Lean or Six Sigma methodologies.

Responsibilities

Analyze business processes to identify improvement and automation opportunities.
Design and implement process changes with stakeholders for smooth transitions.
Develop and maintain process documentation, maps, procedures, guidelines.
Collaborate with IT to implement system changes and ensure integration.
Monitor process performance and report on opportunities for further improvement.