Process Management Specialist: Drive Efficiency & Automation

OCBC; Kuala Lumpur; On-site; MYR 90,000 - 140,000; Full time

Job summary

OCBC is looking for a Process Management Specialist to streamline operations and boost efficiency. You will analyze workflows, design improvements, and partner with stakeholders to implement changes that deliver measurable impact.

Ideal candidates hold a degree in business/ops and have 3+ years in process management, with Lean/Six Sigma knowledge and process-mapping experience. A dynamic, growth-friendly environment awaits.

Qualifications

• A degree in Business Administration, Operations Management, or a related field.
• At least 3 years of experience in process management, operations, or a related field.
• Proven track record of process improvement and implementation.
• Strong analytical and problem-solving skills, with the ability to think creatively.
• Excellent communication and interpersonal skills, with the ability to influence stakeholders.
• Experience with process mapping tools and techniques, such as Lean or Six Sigma.

Responsibilities

• Analyze business processes to identify areas for improvement and opportunities for automation.
• Design and implement process changes, working closely with stakeholders to ensure smooth transitions.
• Develop and maintain process documentation, including process maps, procedures, and guidelines.
• Collaborate with IT teams to implement system changes and ensure seamless integration with existing systems.
• Monitor and report on process performance, identifying areas for further improvement.

Skills

Process improvement

Analytical thinking

Communication skills

Influence stakeholders

Education

A degree in Business Administration, Operations Management, or a related field

Tools

Lean

Six Sigma

Process mapping

Job description

OCBC is looking for a Process Management Specialist to streamline operations and boost efficiency. You will analyze workflows, design improvements, and partner with stakeholders to implement changes that deliver measurable impact.

Ideal candidates hold a degree in business/ops and have 3+ years in process management, with Lean/Six Sigma knowledge and process-mapping experience. A dynamic, growth-friendly environment awaits.