Ops MIS & Process Improvement Analyst

OCBC company

Kuala Lumpur

On-site

MYR 89,000 - 134,000

Full time

14 days+

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Benefits offered by this job

Competitive base salary

Holistic benefits

Job summary

OCBC Malaysia is seeking a Process Improvement professional to assess business processes and drive automation opportunities. You will partner with stakeholders to design changes, document procedures, and ensure seamless IT integration to enhance performance.

The role demands strong analytical thinking, communication, and a proven track record in process improvement. Aimed at delivering measurable outcomes, this position offers competitive compensation and a rich development path within a leading

Qualifications

A degree in Business Administration, Operations Management, or a related field.
At least 3 years of experience in process management, operations, or a related field.
Proven track record of process improvement and implementation.
Experience with process mapping tools and techniques, such as Lean or Six Sigma.

Responsibilities

Analyze business processes to identify areas for improvement and opportunities for automation.
Design and implement process changes, working closely with stakeholders to ensure smooth transitions.
Develop and maintain process documentation, including process maps, procedures, and guidelines.
Collaborate with IT teams to implement system changes and ensure seamless integration with existing systems.
Monitor and report on process performance, identifying areas for further improvement.