Invoice Process Optimizer & Controls Specialist

OCBC Group

Kuala Lumpur

On-site

MYR 60,000 - 100,000

Full time

5 days ago

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Job summary

OCBC Malaysia in Kuala Lumpur is seeking a Process Management Specialist to streamline workflows, boost efficiency, and support business growth. You will analyze processes, design improvements, map workflows, and collaborate with stakeholders and IT to ensure smooth changes.

The ideal candidate has a degree in Business Administration or Operations Management, with at least 3 years in process management, plus experience with process mapping and Lean/Six Sigma to drive impactful changes across

Qualifications

Bachelor's degree in Business Administration, Operations Management, or a related field.
At least 3 years of experience in process management, operations, or a related field.
Experience with process mapping and improvement methodologies (Lean or Six Sigma).

Responsibilities

Analyze business processes to identify areas for improvement and opportunities for automation.
Design and implement process changes, working closely with stakeholders to ensure smooth transitions.
Develop and maintain process documentation, including process maps, procedures, and guidelines.
Collaborate with IT teams to implement system changes and ensure seamless integration with existing systems.
Monitor and report on process performance, identifying areas for further improvement.