Outlet Operations Lead: Drive Sales & Service Excellence

DKSH Malaysia Sdn Bhd; Klang City, Port Klang; Sur place; MYR 36 000 - 48 000; Plein temps

Résumé du poste

DKSH Malaysia Sdn Bhd in Klang is seeking a capable candidate to support monthly and daily sales performance, helping to achieve maximum business results and ensure top customer service standards. The role also emphasizes accurate stock and cash handling procedures and adherence to company rules.

The ideal candidate has at least a SPM or Diploma in F&B or a related qualification, with 1 year of relevant experience, strong interpersonal skills, and the ability to work independently and as part of

Qualifications

• 1 year working experience in related field.
• Dynamic, self-motivated and fast learner with excellent interpersonal skills.
• Good working attitude and pleasant disposition.
• Applicant must be Malaysian citizen.
• SPM/Diploma in F&B or relevant qualification is required.

Responsabilités

• To monitor monthly/daily sales performance and assist to maximize business results.
• Assist in maintaining high customer service standards and production of gift items.
• Ensure stock & cash/credit card handling procedures are followed and discrepancies investigated.
• Ensure team members follow company rules and regulations.
• Assist in marketing & promotion activities.
• Perform ad hoc duties as required by immediate manager.

Connaissances

Interpersonal skills

Teamwork

Independent work

Formation

SPM / Diploma in F&B

Description du poste

DKSH Malaysia Sdn Bhd in Klang is seeking a capable candidate to support monthly and daily sales performance, helping to achieve maximum business results and ensure top customer service standards. The role also emphasizes accurate stock and cash handling procedures and adherence to company rules.

The ideal candidate has at least a SPM or Diploma in F&B or a related qualification, with 1 year of relevant experience, strong interpersonal skills, and the ability to work independently and as part of