Retail Outlet Operations & Sales Leader

DKSH; Miri; Vor Ort; MYR 28.000 - 50.000; Vollzeit

Zusammenfassung

DKSH is seeking an Executive, Outlet Operations in Malaysia to drive sales performance and uphold exceptional service standards across multiple retail outlets. You will ensure smooth day-to-day operations and deliver outstanding customer experiences aligned with company standards.

Key duties include monitoring sales, maintaining service quality, managing stock and cash handling, and supporting marketing activities and admin tasks.

Qualifikationen

• SPM or Diploma in Food and Beverage (F&B) or relevant qualification.
• At least 1 year of working experience in a related field.
• Dynamic, self-motivated with excellent interpersonal skills.
• Able to work independently and as part of a team.
• Willingness to work shifts, public holidays and weekends.

Aufgaben

• Monitor daily and monthly sales performance across assigned outlets.
• Maintain high standards of customer service and gift item production.
• Ensure stock, cash, and credit card handling procedures are followed.
• Investigate and resolve discrepancies with appropriate and timely action.
• Support planning and execution of marketing and promotional activities to drive outlet visibility and customer engagement.
• Administrative duties and coordination tasks as required.

Kenntnisse

Interpersonal skills

Self-motivated

Teamwork

Fast learner

Ausbildung

Sijil Pelajaran Malaysia (SPM) or Diploma in Food and Beverage (F&B)

Jobbeschreibung

DKSH is seeking an Executive, Outlet Operations in Malaysia to drive sales performance and uphold exceptional service standards across multiple retail outlets. You will ensure smooth day-to-day operations and deliver outstanding customer experiences aligned with company standards.

Key duties include monitoring sales, maintaining service quality, managing stock and cash handling, and supporting marketing activities and admin tasks.