Outlet Operations Lead – Service, Sales & Compliance

DKSH Malaysia Sdn Bhd; Ipoh; On-site; MYR 20,000 - 31,000; Full time

Job summary

DKSH Malaysia Sdn Bhd in Ipoh is seeking a diligent candidate to support daily sales targets and uphold customer service standards. You will help maintain stock and cash handling procedures, assist in marketing activities, and ensure the team follows company rules.

The role requires a Malaysian citizen with a background in F&B and 1 year of related experience. The position offers realistic entry-level responsibilities with opportunities to learn and contribute to store performance, under the

Qualifications

• Candidate must possess at least SPM/Diploma in F&B or relevant qualification.
• At least 1 year of working experience in the related field is required for this position.
• Dynamic, self-motivated, fast learner, excellent interpersonal skills and able to work independently as well as in a team.
• Good working attitude and pleasant disposition.
• Applicant must be Malaysian citizen.
• Able to work under Famous Amos Malaysia Sdn Bhd (subsidiary company)

Responsibilities

• To be fully conversant with monthly/daily sales performance and assist the executive to ensure maximum results for the business is achieved.
• To assist the Executive in ensuring that standards of customer service and gift items production are consistently high and that the agreed standards are maintained, regularly checked and monitored.
• To ensure all stock & cash/credit card handling procedures are adhered to at all times and any discrepancies identified are fully investigated with appropriate action taken.
• Ensure team members follow company rules & regulations.
• Assist in marketing & promotion activities.
• Any other ad hoc duties as and when required by immediate manager.

Skills

Interpersonal skills

Teamwork

Independent work

Positive attitude

Education

SPM/Diploma in F&B or relevant qualification

Job description

DKSH Malaysia Sdn Bhd in Ipoh is seeking a diligent candidate to support daily sales targets and uphold customer service standards. You will help maintain stock and cash handling procedures, assist in marketing activities, and ensure the team follows company rules.

The role requires a Malaysian citizen with a background in F&B and 1 year of related experience. The position offers realistic entry-level responsibilities with opportunities to learn and contribute to store performance, under the