Outlet Operations Leader — Drive Service & Sales

DKSH; Johor; Sur place; MYR 36 000 - 60 000; Plein temps

Résumé du poste

DKSH Malaysia is seeking a Supervisor, Outlet Operations to support daily outlet performance, ensuring high service standards and driving sales outcomes. You will monitor sales results, uphold stock integrity, and assist promotional efforts to boost visibility.

The role requires a positive attitude, at least 1 year in a related field, and flexibility to work shifts, public holidays and weekends. Join a dynamic team focused on customer experience and operational excellence.

Qualifications

• SPM or Diploma in Food and Beverage (F&B) or equivalent qualification.
• At least 1 year of working experience in a related field.
• Dynamic, self-motivated and fast-learning with excellent interpersonal skills.
• Willingness to work shifts, public holidays and weekends.
• Positive working attitude with a professional disposition.

Responsabilités

• Support business performance by understanding daily and monthly sales results to contribute to maximum outcomes.
• Uphold high standards of customer service and gift item production by monitoring quality standards.
• Safeguard stock management and cash/credit handling procedures; resolve discrepancies promptly.
• Foster a compliant team environment by ensuring adherence to company policies and regulations.
• Assist planning and execution of marketing/promotional activities to boost outlet visibility and sales.
• Perform administrative and coordination tasks as required.

Connaissances

Interpersonal skills

Independent worker

Team collaboration

Fast learner

Shift flexibility

Formation

SPM or Diploma in F&B

Description du poste

DKSH Malaysia is seeking a Supervisor, Outlet Operations to support daily outlet performance, ensuring high service standards and driving sales outcomes. You will monitor sales results, uphold stock integrity, and assist promotional efforts to boost visibility.

The role requires a positive attitude, at least 1 year in a related field, and flexibility to work shifts, public holidays and weekends. Join a dynamic team focused on customer experience and operational excellence.