Outlet Operations Supervisor: Drive Sales & Service

DKSH Malaysia Sdn Bhd; Malaysia; On-site; MYR 28,000 - 39,000; Full time

Job summary

DKSH Malaysia Sdn Bhd is seeking a customer-focused Sales Support Assistant to help drive store performance and uphold service and quality standards. You will monitor daily and monthly sales results, safeguard stock integrity, and manage cash and card handling procedures with diligence.

A positive attitude and ability to work both independently and in a team are essential. The role requires SPM or Diploma in F&B, at least one year of related experience, strong interpersonal skills, and

Qualifications

• SPM or Diploma in F&B or related qualification.
• At least 1 year of work experience in a related field.
• Strong interpersonal skills and ability to work independently and in a team.

Responsibilities

• Maintain understanding of daily and monthly sales results.
• Uphold service and quality standards for customers and gift item production.
• Safeguard stock management and cash/card handling procedures; investigate discrepancies.
• Promote compliance with company policies and a disciplined team environment.
• Support planning and execution of marketing and promotional activities.
• Perform administrative and coordination tasks as required.

Skills

Customer service

Interpersonal skills

Teamwork

Education

SPM / Diploma in F&B

Job description

DKSH Malaysia Sdn Bhd is seeking a customer-focused Sales Support Assistant to help drive store performance and uphold service and quality standards. You will monitor daily and monthly sales results, safeguard stock integrity, and manage cash and card handling procedures with diligence.

A positive attitude and ability to work both independently and in a team are essential. The role requires SPM or Diploma in F&B, at least one year of related experience, strong interpersonal skills, and