Lead, Logistics, Warehouse, Custom & Compliance

Hamilton Sundstrand Customer Support Centre (M) Sdn Bhd; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

Hamilton Sundstrand Customer Support Centre (M) Sdn Bhd, located near Subang Airport in Selangor, seeks a Lead in Logistics, Warehouse, Custom & Compliance to oversee 3PL providers and ensure compliant, timely shipments for production and customers.

The role requires a minimum 5 years in logistics/warehouse ops, strong SAP/MS Office skills, and deep knowledge of Malaysian customs and bonded warehouse rules. Competitive compensation and benefits offered.

Qualifications

• Bachelor's degree in Logistics, Supply Chain, Business Administration, or related field.
• Minimum 5 years of experience in logistics or warehouse operations, including vendor management and customs processes.
• Solid knowledge of Malaysian Customs regulations, bonded warehouse requirements, and international trade compliance.
• Hands-on experience with 3PL vendors in a manufacturing or MRO environment.
• Familiarity with SAP or similar ERP systems; strong MS Office skills.
• Strong problem-solving, organizational, and stakeholder communication skills.

Responsibilities

• Oversee third-party logistics performance including 3PL providers.
• Ensure timely inbound and outbound shipments for production and customer delivery schedules.
• Supervise warehouse layout, inventory accuracy, and storage procedures.
• Coordinate receiving and dispatch activities based on production needs.
• Ensure accurate customs declarations and clearance per Malaysian regulations.
• Coordinate HS code classification, import/export permits, and duty exemptions.
• Maintain cross-border shipment documentation and audits.
• Engage with Royal Malaysian Customs on compliance matters.
• Monitor logistics KPIs, audits, and drive continuous improvement.

Skills

Logistics management

3PL vendor management

Customs compliance

Warehouse operations

Vendor coordination

Education

Bachelor's degree in Logistics or related field

Tools

SAP

MS Office

Job description

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Lead, Logistics, Warehouse, Custom & Compliance

Hamilton Sundstrand Customer Support Centre (M) Sdn Bhd – Subang Airport, Selangor

Lead, Logistics, Warehouse, Custom & Compliance

Key responsibilities

Logistics & Warehouse Oversight:

Manage and monitor the performance of third-party logistics (3PL) providers for transportation, receiving, and warehousing activities.

Ensure timely inbound and outbound shipments of aircraft components and materials in support of production and customer delivery schedules.

Supervise warehouse layout optimization, inventory accuracy, and adherence to proper storage procedures, including segregation of bonded and non-bonded materials.

Coordinate with internal planners and operations team to prioritize receiving and dispatch activities based on production needs.

Ensure accurate and timely customs declarations and clearance activities in accordance with Malaysian Customs requirements.

Coordinate with the Global Trade Site Lead on HS code classification, import/export permits, and duty exemptions.

Oversee the documentation and audit trail for all cross-border shipments, including vendor-managed repairs and international returns.

Liaise with Royal Malaysian Customs on site-level compliance matters, audits, and inspections.

Governance & Policy Adherence:

Ensure compliance with internal company policies, import/export control procedures, and global trade regulations.

Maintain SOPs related to logistics, receiving, storage, and customs processing.

Support internal and external audits by providing documentation and resolving logistics-related findings.

Monitor 3PL adherence to contractual KPIs, SLAs, safety requirements, and regulatory standards.

Track and report logistics performance metrics (e.g. receiving accuracy, clearance/ induction lead time).

Identify gaps and drive continuous improvement initiatives to optimize material flow and reduce logistics-related risks.

Coordinate root cause analysis and corrective actions for any non-conformances in logistics or customs processes.

Assist in regulatory and customer audits related to receiving processes and material traceability.

Qualifications & Requirements

Bachelor's degree in Logistics, Supply Chain, Business Administration, or related field.

Minimum 5 years of experience in logistics or warehouse operations, including vendor management and customs processes.

Solid knowledge of Malaysian Customs regulations, bonded warehouse requirements, and international trade compliance.

Hands-on experience in managing or working with 3PL vendors in a manufacturing or MRO environment.

Familiarity with SAP or equivalent ERP systems and strong proficiency in MS Office.

Strong problem-solving, organizational, and stakeholder communication skills.