Key Account Manager/Sales Manager - Data Center

JAC Recruitment; Kuala Lumpur; On-site; MYR 90,000 - 140,000; Full time

Job summary

JAC Recruitment is seeking a Key Account Manager/Sales Manager in Malaysia to drive business growth and strengthen customer relationships across the data centre sector. You will lead end-to-end sales cycles, expand strategic accounts, and collaborate with global teams to deliver compelling commercial proposals.

The role requires 4–6 years of relevant sales experience and strong English communication skills. A CDCP or related qualifications are advantageous for this position in Kuala Lumpur.

Qualifications

• Minimum 4–6 years of relevant sales, business development, or account management experience.
• Diploma or bachelor’s degree in business, Engineering, Information Technology, or related field.
• CDCP certification preferred.
• Strong interpersonal and stakeholder management skills.
• Excellent verbal and written English communication.
• Technical knowledge of networking and electrical systems in the data centre industry is a plus.

Responsibilities

• Drive revenue growth by expanding existing business and acquiring new customers.
• Support regional and global sales teams in growing strategic accounts.
• Manage end-to-end sales cycle from prospecting to delivery.
• Build and maintain strategic relationships as trusted advisor.
• Develop sales strategies; monitor industry trends and competitors.
• Prepare proposals, RFx/tenders, and support negotiations.
• Collaborate with Operations, Engineering, Legal, Finance, Marketing for projects.
• Represent the company at industry events to generate opportunities.
• Drive account management and customer retention initiatives.
• Support market expansion activities and site evaluation projects as needed.
• Maintain CRM records of interactions, leads, and pipeline.

Skills

Sales experience

Account management

Stakeholder management

Negotiation

Relationship building

English communication

Networking knowledge

Education

Diploma/Bachelor’s degree in business/engineering/IT

Job description

About The Company

A leading digital infrastructure provider is seeking a Key Account Manager / Sales Manager to drive business growth and strengthen customer relationships in Malaysia. This role is responsible for identifying and securing new business opportunities, expanding existing accounts, and managing strategic customer relationships across the data centre sector. Working closely with global sales teams and cross-functional stakeholders, you will lead the end-to-end sales cycle, support strategic accounts, develop commercial proposals, and contribute to market intelligence initiatives. Experience within the data centre, digital infrastructure, cloud, telecommunications, or broader technology sector will be highly advantageous.

A leading digital infrastructure provider is seeking a Key Account Manager / Sales Manager to drive business growth and strengthen customer relationships in Malaysia. This role is responsible for identifying and securing new business opportunities, expanding existing accounts, and managing strategic customer relationships across the data centre sector. Working closely with global sales teams and cross-functional stakeholders, you will lead the end-to-end sales cycle, support strategic accounts, develop commercial proposals, and contribute to market intelligence initiatives. Experience within the data centre, digital infrastructure, cloud, telecommunications, or broader technology sector will be highly advantageous.

Responsibilities

• Drive revenue growth through the expansion of existing business and the acquisition of new customers by identifying, developing, and securing new business opportunities.
• Provide continuous support to regional and global sales teams in growing and managing strategic accounts.
• Manage the end-to-end sales cycle, including prospecting, information gathering, solution development, proposal preparation, negotiation, closure, and delivery.
• Build and maintain strategic relationships with both existing and prospective customers, serving as the primary point of contact and trusted advisor.
• Develop and execute sales strategies to identify market opportunities, drive business growth, and monitor industry trends, competitor activities, and market developments.
• Prepare commercial proposals, documentation, RFx/tender submissions, and support commercial negotiations and contract-related activities.
• Collaborate closely with internal stakeholders, including Operations, Engineering, Legal, Finance, Marketing, and other relevant departments to ensure successful project execution and customer satisfaction.
• Represent the organization at industry conferences, networking events, customer engagements, and business forums to strengthen market presence and generate business opportunities.
• Drive account management and customer retention initiatives through regular engagement, relationship-building, and proactive account planning.
• Support strategic business initiatives and market expansion activities, including investment assessments and site evaluation projects where required.
• Maintain accurate and up-to-date records of customer interactions, leads, pipeline opportunities, and sales activities within the CRM system.
• Act as a key source of market intelligence by providing insights on customer requirements, industry developments, competitive landscape, and emerging business opportunities.

Requirements

• Diploma or bachelor’s degree in business, Engineering, Information Technology, or a related field.
• Minimum 4–6 years of relevant sales, business development, or account management experience.
• Professional qualification such as Certified Data Centre Professional (CDCP) is preferred.
• Strong interpersonal, communication and stakeholder management skills, with the ability to build and maintain effective relationships at all levels.
• Excellent verbal and written communication skills in English
• Technical knowledge of networking and electrical systems within the data canter industry would be an advantage.

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