IT Systems Specialist: 24/7 Server & Security Expert

TDCX Malaysia; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Dental

Vision

Incentive and Bonus/Commission

Job summary

TDCX Malaysia is hiring an Information Technology Specialist to help maintain 24/7 server availability, monitor uptime, capacity, and security, and document configurations. You will assist with backups, patching, and incident response in a collaborative environment.

The role requires IT qualifications with hands-on server/network experience, and strong English communication. On-site work with opportunities for growth in a global BPO setting.

Qualifications

• Diploma or higher in IT/CS or equivalent.
• Two years' experience in IT support or admin role preferred.
• Experience with server and network administration.

Responsibilities

• Ensure servers run in a 24/7 environment with optimal uptime.
• Produce weekly/monthly uptime, capacity, security, and SLA reports.
• Document IT processes and server configurations.
• Audit vulnerabilities and patch management.
• Oversee backups and recovery procedures.
• Perform other duties as required to support IT operations.

Skills

Diploma/Bachelor IT or CS

2 years IT experience

Networking basics

Server administration

Troubleshooting

Inventory/Helpdesk tools

Education

Diploma/Advanced Diploma/Bachelor in IT or CS

Tools

Helpdesk Ticketing Tool

Inventory management

Job description

TDCX Malaysia is hiring an Information Technology Specialist to help maintain 24/7 server availability, monitor uptime, capacity, and security, and document configurations. You will assist with backups, patching, and incident response in a collaborative environment.

The role requires IT qualifications with hands-on server/network experience, and strong English communication. On-site work with opportunities for growth in a global BPO setting.