Global Application & Systems Support Specialist

Career Wise; Bayan Lepas; On-site; MYR 60,000 - 90,000; Full time

Job summary

A technology solutions company in Malaysia is looking for an Application Specialist International (CS) to monitor server performance and provide technical support. You will work with UNIX and Windows systems, ensuring system availability through proactive monitoring. Candidates should have a diploma or degree in Computer Science and be able to work in a 24/7 shift rotation. Experience with tools like ServiceNow and Dynatrace is required. This role is crucial for delivering quality support to end-users.

Qualifications

• Experience as a data center or systems operator.
• Hands-on experience with UNIX and Windows systems.
• Willingness to work in a 24/7 shift rotation schedule.

Responsibilities

• Monitor the performance and health of servers and applications.
• Ensure system availability through proactive monitoring.
• Provide technical support to end-users.

Skills

Collaboration with cross-functional teams

User support

Understanding of UNIX infrastructure

Troubleshooting

Communication skills

Education

Diploma or Degree in Computer Science or related field

Tools

ServiceNow

Dynatrace

Tivoli

UC4

Microsoft Office 365

Job description

A technology solutions company in Malaysia is looking for an Application Specialist International (CS) to monitor server performance and provide technical support. You will work with UNIX and Windows systems, ensuring system availability through proactive monitoring. Candidates should have a diploma or degree in Computer Science and be able to work in a 24/7 shift rotation. Experience with tools like ServiceNow and Dynatrace is required. This role is crucial for delivering quality support to end-users.