Network & Security Specialist — Malaysia

TDCX; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Public transport access

Flexible work arrangements

Mentoring programs

Career growth

Global awards

Job summary

TDCX Group is seeking an IT Infrastructure Support professional in Malaysia to monitor and manage servers, AD, DNS, and related services. You will provide end-user PC support, handle backups, and contribute to security and compliance tasks within a global services environment.

The role emphasizes routine maintenance, incident resolution, and collaboration with cross-functional teams to ensure high availability and data integrity for critical systems.

Qualifications

• Required degree in Safety Management or Engineering or related.
• At least 2 years of experience in the field.
• Experience supporting end users for daily PC usage problems (Windows).
• Experience with Windows Server Active Directory users and computers, network infrastructure, and permissions.
• Experience with DNS, NFS, SMTP, HTTP, WINS, IIS, FTP and TCP/IP.
• Excellent verbal and written English communication skills.

Responsibilities

• Monitor, maintain, and manage servers and infrastructure services (antivirus, databases, AD, Exchange, file services, firewalls).
• Develop and implement housekeeping routines; monitor system and logs.
• Ensure backups are executed and can restore from backup as required.
• Provide technical support for end users’ PC, printer, and email needs.
• Conduct root cause analysis and provide permanent resolutions.
• Handle privilege access, config compliance, and vulnerability management collaboration.
• Perform other duties to support the Quality Management System.

Skills

End-user support

Windows Server

Active Directory

Networking basics

Troubleshooting

Education

Bachelor’s degree in Safety Management or Engineering

Tools

DNS

NFS

SMTP

HTTP

WINS

IIS

FTP

TCP/IP

Job description

TDCX Group is seeking an IT Infrastructure Support professional in Malaysia to monitor and manage servers, AD, DNS, and related services. You will provide end-user PC support, handle backups, and contribute to security and compliance tasks within a global services environment.

The role emphasizes routine maintenance, incident resolution, and collaboration with cross-functional teams to ensure high availability and data integrity for critical systems.