Security & Infrastructure Engineer

TDCX Malaysia; Kuala Lumpur; On-site; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Remuneration

Medical coverage

World-class workspace

Learning & development

Public transport access

Flexible work

Mentoring

Global awards

Career growth opportunities

Supportive culture

Job summary

TDCX Malaysia is seeking an IT Systems/Support professional to monitor and manage servers, perform housekeeping, and ensure reliable backups. You will provide end-user tech support, diagnose incidents, and work on access controls and vulnerability coordination.

Ideal candidates have Windows Server/AD experience, strong communication in English, and a Diploma in IT or related field. This on-site role offers growth in a global BPO environment with strong learning opportunities.

Qualifications

• Diploma or higher in IT/engineering or related field.
• Experience in supporting end users on Windows platforms.
• Familiar with AD, DNS, SMTP, HTTP and basic network concepts.

Responsibilities

• Monitor, maintain, and manage servers and infrastructure services.
• Develop housekeeping routines and monitor system logs.
• Ensure backups are executed and restorable.
• Provide technical support for end users and peripherals.
• Conduct root cause analysis and permanent resolutions.
• Handle privileged access and vulnerability collaboration.

Skills

Server monitoring

Backup management

Troubleshooting

Customer support

English communication

Education

Diploma in IT/Engineering

Tools

Windows Server

Active Directory

DNS

SMTP

HTTP/TCP-IP

Job description

TDCX Malaysia is seeking an IT Systems/Support professional to monitor and manage servers, perform housekeeping, and ensure reliable backups. You will provide end-user tech support, diagnose incidents, and work on access controls and vulnerability coordination.

Ideal candidates have Windows Server/AD experience, strong communication in English, and a Diploma in IT or related field. This on-site role offers growth in a global BPO environment with strong learning opportunities.