IT Systems & Server Operations Intern

TDCX; Malaysia; Remote; SGD 52,000 - 76,000; Full time

Benefits offered by this job

Comprehensive medical, insurance, and社

Job summary

TDCX Group in Singapore is seeking an IT Systems Administrator to ensure 24/7 uptime, monitor server health, and support a growing base of clients. You will document procedures, perform vulnerability audits, manage patching, backups, and ensure security compliance, collaborating with global teams.

Fresh graduates are welcome; a Diploma or degree in IT is preferred. Join a world-class BPO leader with strong learning and development opportunities and a flexible work setup.

Qualifications

• Diploma or higher in IT/CS required or equivalent.
• Bachelor's or Master's in IT/CS preferred.
• Hands-on experience with IT equipment, hardware and software.
• Ability to troubleshoot problems systematically.
• Familiarity with inventory and helpdesk ticketing tools.
• Excellent verbal and written English communication.

Responsibilities

• Ensure servers run at optimal levels in a 24/7 environment.
• Provide weekly/monthly uptime, capacity and SLA reports.
• Document processes and configuration settings for standard builds.
• Perform system vulnerability audits and patch management.
• Oversee backup/recovery processes and security compliance.
• Handle other duties to support IT operations and QMS.

Skills

Server administration

Networking

Server installation

Troubleshooting

English communication

Education

Diploma or higher in IT/CS

Bachelor's or Master's in IT/CS

Tools

Inventory systems

Helpdesk ticketing tool

Job description

TDCX Group in Singapore is seeking an IT Systems Administrator to ensure 24/7 uptime, monitor server health, and support a growing base of clients. You will document procedures, perform vulnerability audits, manage patching, backups, and ensure security compliance, collaborating with global teams.

Fresh graduates are welcome; a Diploma or degree in IT is preferred. Join a world-class BPO leader with strong learning and development opportunities and a flexible work setup.