IT Support Engineer - Troubleshooting Pro (Contract)

OPTIMUM INFOSOLUTIONS (M) SDN BHD; Seberang Perai; Vor Ort; MYR 60.000 - 90.000; Vollzeit

Zusammenfassung

Optimum Infosolutions (M) Sdn Bhd is seeking a Software Engineer 2-IT Support for an initial 2-year contract based in Bukit Mertajam, Penang, Malaysia. The role involves assisting in test requirements, writing test plans, and executing test automation scripts while following established processes.

The candidate should have at least 2 years of related experience, basic hardware/software understanding, and the ability to learn new tools and operating systems quickly, with strong troubleshooting

Qualifikationen

• 2+ years in a professional IT/tech role or equivalent experience.
• Fundamental understanding of computer hardware and software architecture.
• Ability to diagnose hardware/software interactions and resolve issues.
• Aptitude to quickly learn new tools, languages and OSs.
• Ability to read and interpret technical datasheets.
• Strong troubleshooting skills for software and hardware.
• Familiarity with Windows OS and device drivers.
• Experience with desktop and laptop hardware management.

Aufgaben

• Assists in collecting test requirements and creating basic test plans and test cases.
• Follows risk management plans and executes test automation scripts.
• Works on assigned test engineering tasks per project plans including schedule, budget and component cost targets.
• Documents text execution progress and issues.
• Performs tasks with basic knowledge of engineering technology and tools.
• Adheres to test engineering standard processes and procedures.

Kenntnisse

2+ years experience

Hardware basics

Software basics

Troubleshooting

Windows OS

Adaptability to new tools

Ausbildung

Bachelors in IT/CS/CE

Tools

Test automation

Engineering tools

Jobbeschreibung

Optimum Infosolutions (M) Sdn Bhd is seeking a Software Engineer 2-IT Support for an initial 2-year contract based in Bukit Mertajam, Penang, Malaysia. The role involves assisting in test requirements, writing test plans, and executing test automation scripts while following established processes.

The candidate should have at least 2 years of related experience, basic hardware/software understanding, and the ability to learn new tools and operating systems quickly, with strong troubleshooting