IT Support Engineer(Software Engineer 2-IT)

OPTIMUM INFOSOLUTIONS (M) SDN BHD; Seberang Perai; On-site; MYR 60,000 - 90,000; Full time

Job summary

Optimum Infosolutions (M) Sdn Bhd is seeking a Software Engineer 2-IT Support for an initial 2-year contract based in Bukit Mertajam, Penang, Malaysia. The role involves assisting in test requirements, writing test plans, and executing test automation scripts while following established processes.

The candidate should have at least 2 years of related experience, basic hardware/software understanding, and the ability to learn new tools and operating systems quickly, with strong troubleshooting

Qualifications

• 2+ years in a professional IT/tech role or equivalent experience.
• Fundamental understanding of computer hardware and software architecture.
• Ability to diagnose hardware/software interactions and resolve issues.
• Aptitude to quickly learn new tools, languages and OSs.
• Ability to read and interpret technical datasheets.
• Strong troubleshooting skills for software and hardware.
• Familiarity with Windows OS and device drivers.
• Experience with desktop and laptop hardware management.

Responsibilities

• Assists in collecting test requirements and creating basic test plans and test cases.
• Follows risk management plans and executes test automation scripts.
• Works on assigned test engineering tasks per project plans including schedule, budget and component cost targets.
• Documents text execution progress and issues.
• Performs tasks with basic knowledge of engineering technology and tools.
• Adheres to test engineering standard processes and procedures.

Skills

2+ years experience

Hardware basics

Software basics

Troubleshooting

Windows OS

Adaptability to new tools

Education

Bachelors in IT/CS/CE

Tools

Test automation

Engineering tools

Job description

Software Engineer 2-IT Support role through Optimum Infosolutions based in Bukit Mertajam, Penang, Malaysia. This is an initial 2 years extendable contract position.

Key responsibilities

Assists in collecting test requirements and creating basic test plans and test cases.

Follows risk management plans and executes test automation scripts.

Works assigned test engineering tasks according to project plans including schedule, budget and component cost targets.

Documents text execution progress and issues.

Works assigned tasks while exercising basic knowledge of engineering technology and basic skills with engineering tools.

Follows test engineering standard processes and procedures.

About you

Minimum 2+ years of related experience in a professional role or equivalent experience.

Basic understanding of computer hardware and software system architecture.

Basic understanding of hardware and software interactions, and able to apply this understanding to resolve issues.

Able to easily achieve mastery of new tools, languages and operating systems.

Proficient in reading and understanding technical data sheets.

Software/hardware troubleshooting skills.

Familiar with Windows OS/Device drivers.

Familiar with Desktop and Laptop hardware management.

Educational background preferably in Computer Engineering, Computer Science, or IT.

Information Technology Services 101-1,000 employees

Founded in 1997, Optimum is a full-spectrum IT services and solutions company whose mission is to \"Empower Business with Technology.\"

Headquartered in Singapore, Optimum operates from offices in 7 countries with more than 2300 employees across the globe and helps business harness technology to deliver innovative solutions.

We provide cutting-edge software solutions & services on a variety of technology platforms to clients ranging from Fortune 500 companies and to vibrant start-ups.

We offer a comprehensive array of Application Services, Infrastructure Management Services, Cloud and Mobility Solutions, Analytics and Insights and Shared Services.