Inside Sales - Graduate Trainee

Contacthings Solution Sdn Bhd; Bayan Lepas; Vor Ort; MYR 56.000 - 100.000; Vollzeit

Benefits dieser Stelle

Medical & Insurance Coverage

Fast Track Career Development

Zusammenfassung

Contacthings Solution Sdn Bhd is seeking a proactive Inside Sales professional to support sales operations, handle customer enquiries, prepare quotations, and coordinate orders in a fast-paced manufacturing environment in Bayan Lepas, Penang.

You will work closely with customers, suppliers, and internal teams to ensure timely follow-ups, accurate documentation, and smooth order fulfilment while contributing to business growth.

Qualifikationen

• Diploma or Degree in Business, Marketing, Engineering, or related discipline.
• Minimum 2 years of experience in inside sales, sales support, customer service, sourcing, or related commercial roles.
• Strong communication, negotiation, and coordination skills with a customer-focused mindset.
• Basic understanding of sourcing and procurement processes is an added advantage.
• Proven ability to multitask, prioritize, and work effectively in a fast-paced environment.
• Experience in automation, semiconductor, or industrial manufacturing industries is highly preferred.

Aufgaben

• Handle customer enquiries, RFQs, and sales coordination activities in a timely and professional manner.
• Prepare, issue, and follow up on quotations, sales orders, and delivery schedules.
• Support the Sales team in maintaining and strengthening customer relationships and driving business growth.
• Perform basic sourcing activities including supplier inquiries, price comparisons, and material availability checks.
• Coordinate with suppliers, purchasers, and internal stakeholders to ensure timely and accurate order fulfillment.
• Monitor customer orders, delivery timelines, and follow up to resolve delays or issues.
• Maintain accurate sales records, customer databases, and documentation while supporting administrative tasks.

Kenntnisse

Customer service

Negotiation

Coordination

Communication

Multitasking

Ausbildung

Diploma or Degree in Business, Marketing, Engineering

Jobbeschreibung

We are looking for proactive, and detail oriented Inside Sales to support sales operations, customer inquiries, quotation preparation, and basic sourcing activities. This role will work closely with customers, suppliers, and internal teams to ensure smooth order processing, timely follow-ups, and excellent customer support while contributing to overall business growth.

Key responsibilities

Handle customer enquiries, RFQs, and sales coordination activities in a timely and professional manner.

Prepare, issue, and follow up on quotations, sales orders, and delivery schedules to ensure smooth order processing.

Support the Sales team in maintaining and strengthening customer relationships and driving business growth.

Perform basic sourcing activities including supplier inquiries, price comparisons, and material availability checks.

Coordinate with suppliers, purchasers, and internal stakeholders to ensure timely and accurate order fulfillment.

Monitor customer orders, delivery timelines, and proactively follow up to resolve delays or issues.

Maintain accurate sales records, customer databases, and documentation while supporting business development and administrative tasks as required.

About you

Diploma or Degree in Business, Marketing, Engineering, or related discipline.

Minimum 2 years of experience in inside sales, sales support, customer service, sourcing, or related commercial roles.

Strong communication, negotiation, and coordination skills with a customer-focused mindset.

Basic understanding of sourcing and procurement processes is an added advantage.

Proven ability to multitask, prioritize, and work effectively in a fast-paced, dynamic environment.

Experience in automation, semiconductor, or industrial manufacturing industries is highly preferred.

Contacthings Solution specializes in design and supply of innovative, leading-edge and cost effective test solution equipment, with a competitive product portfolio which includes tester, test interconnect, test handler, automated test cleaning, modular structure and other customized automation solutions. Contacthings serves customers from Original Equipment Manufacturers (OEM), Original Design Manufacturers (ODM), Outsourced Assembly and Test (OSAT), Electronics Manufacturing Services (EMS) and notable technology companies worldwide. Our 2 core divisions: Smart Factory Automation and Factory Supply enable us to achieve our vision of "To Be Indispensable Supply Chain Of Technology".

Perks and benefits

• Medical & Insurance Coverage
• Fast Track Career Development and Enhancement