Inside Sales Representative

Macnica Malaysia Sdn Bhd; George Town; On-site; MYR 40,000 - 60,000; Full time

Job summary

Macnica Malaysia Sdn Bhd seeks an Inside Sales Representative to support Field Sales and Marketing, focusing on RFQs, quotations, and customer data for EMS customers. You will ensure timely, accurate quotation processing and align with the sales strategy.

The role requires strong communication, excellent organizational skills, and the ability to manage multiple priorities in a fast-paced, international environment.

Qualifications

• Diploma or Bachelor's Degree in Business, Sales, Commerce, or related field.
• 1–3 years of relevant experience in inside sales, sales coordination, customer service, or a similar role.
• Experience in electronics components distribution is a plus.

Responsibilities

• Support Field Sales and Marketing in managing daily RFQs from key EMS customers via the designated e-Quote portal.
• Review RFQ requirements, coordinate internally, and ensure quotations are prepared and submitted accurately within agreed timelines.
• Collaborate with Field Sales to develop and execute effective quotation strategies for key EMS customers.
• Create new end-customer records in the BPM system and raise Sales Quotations (SQ) accurately and promptly.
• Maintain and regularly update the customer master quotation file to ensure accurate and up-to-date information for the Sales team.
• Manage and follow up on RFQs assigned by the company, ensuring timely completion and proper documentation.
• Perform other sales-related duties as assigned by management from time to time.

Skills

Communication skills

Organisational ability

Team collaboration

Problem solving

Education

Diploma or Bachelor's Degree in Business, Sales, Commerce, or related field

Tools

CRM systems

Microsoft Excel

Microsoft Outlook

Job description

The Inside Sales Representative provides day-to-day sales support to the Field Sales and Marketing teams, with a strong focus on managing RFQs, quotations, customer data, and sales documentation for key EMS (Electronics Manufacturing Services) customers. This role ensures timely and accurate quotation processing while supporting the overall sales strategy and customer requirements.

You will work closely with internal teams including Field Sales and Marketing Operations to ensure customer requirements are handled efficiently and business processes are executed accurately.

This position requires strong communication skills, excellent organisational capability, and the ability to manage multiple priorities in a fast-paced international business environment.

Job Description:-

Support the Field Sales and Marketing teams in managing daily RFQs from key EMS customers through the designated e-Quote portal.

Review RFQ requirements, coordinate internally, and ensure quotations are prepared and submitted accurately and within agreed timelines.

Collaborate closely with Field Sales to develop and execute effective quotation strategies for key EMS customers.

Create new end-customer records in the BPM system and raise Sales Quotations (SQ) accurately and promptly.

Maintain and regularly update the customer master quotation file to ensure accurate and up-to-date information is available for the Sales team.

Manage and follow up on RFQs assigned by the company, ensuring timely completion and proper documentation.

Perform other sales-related duties assigned by management from time to time..

Qualification & Requirements:

Diploma or Bachelor's Degree in Business, Sales, Commerce, or a related field.

1–3 years of relevant experience in inside sales, sales coordination, customer service, or a similar role, preferably within the electronics components distribution industry.

Able to work effectively in a fast-paced environment, with strong attention to detail and a positive, proactive attitude.

Strong ability to work independently while also collaborating effectively as part of a team.

Proficient in Microsoft Excel and Outlook, with hands-on experience using CRM systems.

Strong organizational, communication, coordination, and follow-up skills.

Good problem-solving skills with a strong sense of responsibility and commitment to meeting deadlines.