Impact-Driven Branch Leader: Strategy, Growth & People

Hong Leong Bank Berhad; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Job summary

Hong Leong Bank Berhad in Malaysia is seeking a Branch Manager to lead the branch's strategic growth, people development and customer engagement. You will drive networking with customers and partners, set the team's direction, coach staff to achieve sales targets, ensure service excellence, and uphold compliance while maintaining a strong branch image.

Successful candidates will demonstrate a proven track record in financial services, strong leadership, and the ability to manage risk while

Qualifications

• Minimum 5 years of related experience, preferably in branch customer service or wealth management.
• Strong leadership and people management skills to guide a team to meet sales targets.
• Excellent interpersonal, communication and organizational abilities.
• Think-Act-Own attitude to deliver planned and unplanned tasks.

Responsibilities

• Drive impact by networking with customers, prospects and partners to grow branch business.
• Lead and develop staff; coach and train to meet sales targets and service standards.
• Maintain customer satisfaction, ensure compliance, and manage risk for branch operations.
• Uphold professional image, pass branch audits, and ensure secure, orderly branch environment.

Skills

Leadership

People management

Sales target achievement

Communication

Planning

Coaching

Job description

Hong Leong Bank Berhad in Malaysia is seeking a Branch Manager to lead the branch's strategic growth, people development and customer engagement. You will drive networking with customers and partners, set the team's direction, coach staff to achieve sales targets, ensure service excellence, and uphold compliance while maintaining a strong branch image.

Successful candidates will demonstrate a proven track record in financial services, strong leadership, and the ability to manage risk while