Branch Manager: Lead Growth, Mentorship & Customer Impact

Hong Leong Bank; Malaysia; Vor Ort; MYR 90.000 - 140.000; Vollzeit

Zusammenfassung

Hong Leong Bank in Malaysia is seeking a Branch Manager to drive branch performance through strategic planning and relationship building with customers and partners. You will lead a team, coach staff, and ensure sales targets and service standards are met while maintaining strong adherence to policies.

The role emphasizes people development, customer focus, and high standards of branch operations, including audit readiness and security considerations, with a digital-forward approach.

Qualifikationen

• Minimum of 5 years of related experience in branch/relationship roles.
• Proven ability to lead and coach staff to achieve sales targets and service standards.
• Strong interpersonal, communication, and planning skills.
• Think-Act-Own attitude to deliver planned and unplanned outcomes.

Aufgaben

• Drive impact through networking and strategic planning to source new business.
• Lead and develop staff, coaching them to improve competencies and performance.
• Monitor operations to ensure customer satisfaction, compliance, and risk controls.
• Represent the branch with professional etiquette and maintain branch security.

Kenntnisse

Networking

Strategic Planning

Leadership

Coaching

Communication

Planning

Jobbeschreibung

Hong Leong Bank in Malaysia is seeking a Branch Manager to drive branch performance through strategic planning and relationship building with customers and partners. You will lead a team, coach staff, and ensure sales targets and service standards are met while maintaining strong adherence to policies.

The role emphasizes people development, customer focus, and high standards of branch operations, including audit readiness and security considerations, with a digital-forward approach.