HR Executive (Payroll)

upscale; Kuala Lumpur; On-site; MYR 89,000 - 134,000; Full time

Job summary

Upscale is seeking an experienced Human Resources and Administration Manager to oversee workforce planning, recruitment, onboarding, payroll coordination, compliance, and general office administration across our property development and construction operations in Malaysia.

You will lead HR policy development, performance management, industrial relations, and HRIS data integrity while ensuring timely statutory submissions and alignment with business goals.

Qualifications

• 2-5 years of HR and admin experience, including 3-5 years in a managerial role, preferably in property development and/or construction.
• Proficient in Bahasa Malaysia and English (Chinese a plus).

Responsibilities

• Oversee manpower planning, recruitment, onboarding, information transfers, and resignations.
• Develop and implement HR policies, SOPs, and employee handbook.
• Lead performance management processes including KPI setting, appraisals, and PIP.
• Advise on industrial relations, staff discipline, and grievances.
• Oversee payroll processing and statutory submissions (EPF, SOCSO, EIS, PCB).
• Coordinate HR training and development; manage HRDF claims.
• Maintain HRIS and employee records for office and site staff.

Skills

Leadership

HR policies

Payroll coordination

HRIS

Malaysian labour law

Communication

Negotiation

Team management

Tools

HRIS software

Infotech software

Job description

To manage all human resources and administrative functions of the Company, including workforce planning, recruitment, training, employee relations, payroll coordination, compliance, and general office administration ensuring alignment with business goals and compliance with Malaysian labor laws, especially in the context of construction and property development operations.

KEY RESPONSIBILITIES

• Oversee the full spectrum of HR functions including manpower planning, recruitment, onboarding, information, transfers, and resignations.
• Develop and implement HR policies, SOPs, and employee handbook in line with current legal requirements.
• Lead performance management processes including KPI setting, appraisals, and performance improvement plans.
• Advise and manage industrial relations matters, staff discipline, warning letters, domestic inquiries, and employee grievances.
• Ensure timely and accurate payroll processing, statutory submissions (EPF, SOCSO, EIS, PCB), and benefits administration.
• Coordinate and track training & development needs for HQ and site staff; manage HRDF claims and documentation.
• Maintain HRIS and employee database for both office and site personnel.

Plus point:

• Have done / known about workforce / manpower planning
• Culture activity
• Able to develop handbook playbook content etc
• Experienced in payroll
• Experienced in using Infotech software.
• Smart in numbers.

Competency

• Able to work in fast-paced working environment
• Able to work independently with minimum supervision and min mistake
• Presentation - would want this person to conduct workshop/company staff activities
• Content development - powerpoint/copy writing
• Financial and business accument so understand about cost & how to manage.

REQUIRED QUALIFICATIONS & EXPERIENCE

• Experience: Minimum 2-5 years of relevant HR and admin experience, including at least 3-5 years in a managerial role, preferably in the property development and/or construction industry.
• Language: Proficient in Bahasa Malaysia and English (written and spoken). Able to speak Chinese will be added advantage.

REQUIRED SKILLS & COMPETENCIES

• Strong leadership, interpersonal, and people management skills.
• In-depth knowledge of Malaysian labour laws and construction site HR practices.
• Good understanding of payroll systems and HRIS software.
• Excellent communication, conflict resolution, and negotiation abilities.
• Proactive, detail-oriented, and able to work under pressure.
• High integrity, discretion, and professionalism in handling sensitive matters.