Human Resources Executive

upscale; Kuala Lumpur; On-site; MYR 89,000 - 156,000; Full time

Job summary

upscale in Malaysia seeks an experienced HR & Administrative Manager to lead HR functions across manpower planning, recruitment, onboarding, payroll and policy development. The role covers performance management, IR matters, and compliance with Malaysian labour law, OSHA, and related regulations.

The candidate will oversee payroll processing, HRIS, and administration for office and site personnel, with a focus on policy implementation and staff development.

Qualifications

• Minimum 2–5 years HR and admin experience.
• 3–5 years in a managerial role, preferably in property development and/or construction.
• Fluent in Bahasa Malaysia, Chinese, and English (written and spoken).

Responsibilities

• Oversee full spectrum of HR functions including manpower planning, recruitment, onboarding, information, transfers, and resignations.
• Develop and implement HR policies, SOPs, and employee handbook in line with current legal requirements.
• Lead performance management processes including KPI setting, appraisals, and performance improvement plans.
• Advise and manage industrial relations matters, staff discipline, warning letters, domestic inquiries, and employee grievances.
• Ensure timely and accurate payroll processing, statutory submissions (EPF, SOCSO, EIS, PCB), and benefits administration.
• Coordinate and track training & development needs for HQ and site staff; manage HRDF claims and documentation.
• Maintain HRIS and employee database for both office and site personnel.

Skills

Leadership

People management

Payroll knowledge

HRIS

Regulatory knowledge

Communication

Negotiation

Tools

Infotech software

HRIS software

Job description

KEY RESPONSIBILITIES

Human Resources Management

• Oversee the full spectrum of HR functions including manpower planning, recruitment, onboarding, information, transfers, and resignations.
• Develop and implement HR policies, SOPs, and employee handbook in line with current legal requirements.
• Lead performance management processes including KPI setting, appraisals, and performance improvement plans.
• Advise and manage industrial relations matters, staff discipline, warning letters, domestic inquiries, and employee grievances.
• Ensure timely and accurate payroll processing, statutory submissions (EPF, SOCSO, EIS, PCB), and benefits administration.
• Coordinate and track training & development needs for HQ and site staff; manage HRDF claims and documentation.
• Maintain HRIS and employee database for both office and site personnel.

Plus point:

• Have done / known about workforce / manpower planning
• Culture activity
• Able to develop handbook playbook content etc
• Experienced in payroll
• Experienced in using Infotech software.
• Smart in numbers.

Competency

• Able to work in fast-paced working environment
• Able to work independently with minimum supervision and minimal mistakes
• Presentation - would want this person to conduct workshop/company staff activities
• Content development - powerpoint/copy writing
• Financial and business accument so understand about cost & how to manage.

Administrative Management

• Oversee general administration, including office supplies, facilities maintenance, company asset control, and administrative SOPs.
• Manage company vehicles, insurance renewals, road tax, tenancy agreements, and service contracts.
• Liaise with regulatory bodies (e.g. CIDB, DOSH, PERKESO, etc.) to ensure compliance with construction-related requirements.
• Support licensing, CIDB green card registration, site PPE, and attendance coordination with project teams.
• Organize staff engagement activities, safety briefings, and team-building events.

Strategic & Compliance Oversight

• Ensure compliance with Malaysian Employment Act, OSHA, and other statutory regulations.
• Advise management on HR trends, risks, and strategic workforce initiatives.
• Participate in audits and provide documentation for ISO or compliance certifications (if applicable).

REQUIRED QUALIFICATIONS & EXPERIENCE

• Experience: Minimum 2-5 years of relevant HR and admin experience, including at least 3-5 years in a managerial role, preferably in the property development and/or construction industry.
• Language: Proficient in Bahasa Malaysia, Chinese, andEnglish (written and spoken).

REQUIRED SKILLS & COMPETENCIES

• Strong leadership, interpersonal, and people management skills.
• In-depth knowledge of Malaysian labour laws and construction site HR practices.
• Good understanding of payroll systems and HRIS software.
• Excellent communication, conflict resolution, and negotiation abilities.
• Proactive, detail-oriented, and able to work under pressure.
• High integrity, discretion, and professionalism in handling sensitive matters.