Head of Regional Sales & Operations

RHB Group; Johor; On-site; MYR 78,000 - 123,000; Full time

Job summary

RHB Group in Malaysia seeks a Sales Manager to lead the sales office and drive regional targets in Johor. You will supervise a team, coordinate with other departments and ensure timely credit processing while delivering strong profitability.

The role focuses on coaching, competitive awareness, and continuous improvement of sales operations to capture local market opportunities and achieve KPIs. This position is based in Johor and requires strong leadership and stakeholder management.

Responsibilities

• Plans, develops, implements and manages sales office and operations to achieve the area target
• Manages, supervises and leads sub-ordinates to achieve overall business budget
• Motivates and enhances the performance of sales teams to maximise local market business opportunities
• Oversees resource management, including capacity planning, productivity, staff discipline and compliance
• Reviews weekly sales targets / activities and identify the need for coaching and direction to ensure targets are met
• Maintains awareness of competitors’ activities and industry best practices
• Ensures cross selling and deep selling (consumers to hold more than one product)
• Approves quality credits as per approving matrix
• Ensures daily operations of designated area are working within TAT
• Attends to LDC and operational issues tactfully and diligently
• Maximises sales office’s profitability and other KPIs set for the Division
• Holds regular meetings with designated area staff to cascade management’s directions, goals and guidelines, etc.
• Maintains good rapport with business associates to ensure service standards on turnaround time for credit application processing and approval are consistently met

Job description

RHB Group in Malaysia seeks a Sales Manager to lead the sales office and drive regional targets in Johor. You will supervise a team, coordinate with other departments and ensure timely credit processing while delivering strong profitability.

The role focuses on coaching, competitive awareness, and continuous improvement of sales operations to capture local market opportunities and achieve KPIs. This position is based in Johor and requires strong leadership and stakeholder management.