Guest-Centric F&B Service Crew

Weil Hotel; Ipoh; On-site; MYR 36,000 - 60,000; Full time

Job summary

Weil Hotel Ipoh invites experienced hospitality professionals to join our restaurant team. You will provide attentive service, take orders, serve food and beverages, and ensure guest satisfaction at every touchpoint.

You will follow SOPs, liaise with the kitchen, maintain grooming and hygiene standards, keep areas and equipment clean, handle guest complaints diligently, and assist in promotions and mise-en-place for events.

Responsibilities

• Provide attentive service, take orders, serve food and beverages, and ensure guest satisfaction at every touchpoint.
• Follow SOPs and ensure time sequence of service in all dining operations.
• Liaise with kitchen for items not available and notify staff via notice board.
• Maintain high grooming and personal hygiene at all times.
• Ensure dining areas, furnishings and equipment are kept clean and well-maintained.
• Handle guest complaints diligently and professionally.
• Assist with promotional events, mise-en-place and par levels of operating supplies.

Job description

Weil Hotel Ipoh invites experienced hospitality professionals to join our restaurant team. You will provide attentive service, take orders, serve food and beverages, and ensure guest satisfaction at every touchpoint.

You will follow SOPs, liaise with the kitchen, maintain grooming and hygiene standards, keep areas and equipment clean, handle guest complaints diligently, and assist in promotions and mise-en-place for events.