Housekeeping Supervisor — Guest Experience Leader

Weil Hotel; Ipoh; On-site; MYR 36,000 - 54,000; Full time

Benefits offered by this job

attractive remuneration

competitive employment benefitspackage

Job summary

Weil Hotel in Ipoh, Malaysia is seeking an experienced housekeeping supervisor to oversee daily cleaning operations and maintain high cleanliness standards across guest rooms and public areas. You will supervise, schedule and train the housekeeping team, conduct quality inspections, handle guest complaints, and maintain stock inventories while ensuring safety regulations are followed.

The role requires leadership, attention to detail, and a commitment to guest-focused service.

Qualifications

• Experience supervising housekeeping teams.
• Ability to train staff and conduct quality inspections.

Responsibilities

• Oversees daily cleaning operations to ensure guest rooms and public areas meet high cleanliness and sanitation standards.
• Supervises, schedules and provides training to housekeeping team; conducts quality inspections and service audit checks.
• Handles guest complaints and maintains supply inventories.
• Ensures room cleanliness, maintenance standards, and safety regulations are met to enhance guest service satisfaction.
• Promotes a positive image of the hotel to guests and addresses guest requests and expectations.

Skills

Leadership

Attention to detail

Guest service oriented

Job description

Weil Hotel in Ipoh, Malaysia is seeking an experienced housekeeping supervisor to oversee daily cleaning operations and maintain high cleanliness standards across guest rooms and public areas. You will supervise, schedule and train the housekeeping team, conduct quality inspections, handle guest complaints, and maintain stock inventories while ensuring safety regulations are followed.

The role requires leadership, attention to detail, and a commitment to guest-focused service.