Housekeeping Supervisor

Weil Hotel; Ipoh; On-site; MYR 36,000 - 54,000; Full time

Benefits offered by this job

attractive remuneration

competitive employment benefitspackage

Job summary

Weil Hotel in Ipoh, Malaysia is seeking an experienced housekeeping supervisor to oversee daily cleaning operations and maintain high cleanliness standards across guest rooms and public areas. You will supervise, schedule and train the housekeeping team, conduct quality inspections, handle guest complaints, and maintain stock inventories while ensuring safety regulations are followed.

The role requires leadership, attention to detail, and a commitment to guest-focused service.

Qualifications

• Experience supervising housekeeping teams.
• Ability to train staff and conduct quality inspections.

Responsibilities

• Oversees daily cleaning operations to ensure guest rooms and public areas meet high cleanliness and sanitation standards.
• Supervises, schedules and provides training to housekeeping team; conducts quality inspections and service audit checks.
• Handles guest complaints and maintains supply inventories.
• Ensures room cleanliness, maintenance standards, and safety regulations are met to enhance guest service satisfaction.
• Promotes a positive image of the hotel to guests and addresses guest requests and expectations.

Skills

Leadership

Attention to detail

Guest service oriented

Job description

Oversees daily cleaning operations, ensuring guest rooms and public areas meet high cleanliness and sanitation standards.

Responsible for supervising, scheduling and provide training to housekeeping team, conduct quality inspections, service audit check, handle guest complaints, and maintain supply inventories.

Ensure room cleanliness, maintenance standards, and safety regulations are met to enhance guest service satisfaction.

Promotes a positive image of the Hotel to guests and must be pleasant, honest, and friendly and should also able to address guest requests and expectations.

Requires strong leadership, attention to detail and dedicated to delivering guest service oriented experience.

Hotel & Accommodation Services 101-1,000 employees

WEIL Hotel is an emerging home- grown hospitality brand comprising of 313 contemporary and stylish rooms ,3 signature dining outlets, picturesque view from our rooftop infinity pool, extensive facilities and is adjoining the Ipoh Parade Shopping Center creating a unique destination for business, leisure and pleasure.

Fuelled by the desire to provide a unique experienced for todays traveller, we are equally passionate in creating a conducive, respect- driven and exuberant work enviroment with attractive remuneration and competitive employment benefits package.

We are inviting experienced and talented local professionals to a career opportunity in Ipoh to fulfil the aspirations of a rapidly developing city. We encourage individuals from out of Ipoh who long to return to their hometown and those who seek to apply their expertise towards the improvement of standards to join us.

• attractive remuneration
• competitive employment benefits package