Growth-Oriented Customer Acquisition Specialist

Concentrix; Kuala Lumpur; Hybrid; MYR 39,000 - 73,000; Full time

Job summary

Concentrix is seeking a Sales Representative in Kuala Lumpur to demonstrate value of our client’s products through proactive customer engagement, with a primary focus on selling and renewing contracts. You will articulate benefits clearly and manage a high volume of outbound calls and emails while maintaining accurate CRM records.

The role requires 2+ years in customer service or sales, a track record of meeting quotas, and proficiency with MS Office and Salesforce.com or similar tools.

Qualifications

• 2+ years of experience in customer service or sales.
• Proven track record of meeting personal and team sales quotas.
• Experience in high-volume calling.
• Ability to learn new technology and data.
• Strong knowledge of MS Office programs.
• Experience working with Salesforce.com or similar CRM.
• Willingness to work from home.

Responsibilities

• Demonstrate value of products/services and focus on selling/renewing contracts.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Master product knowledge and assess client requirements.
• Address customer concerns and obstacles to satisfaction.
• Handle objections to win or retain customers.
• Manage high volume outbound calls and emails daily.
• Collaborate with team and Sales Manager for professional experiences.
• Keep CRM data up to date.
• Lead qualification, health checks, renewals as needed.

Skills

Sales experience

Quota attainment

High-volume calling

Tech-savvy

MS Office

CRM Salesforce

Work from home

Tools

Salesforce.com

Job description

Concentrix is seeking a Sales Representative in Kuala Lumpur to demonstrate value of our client’s products through proactive customer engagement, with a primary focus on selling and renewing contracts. You will articulate benefits clearly and manage a high volume of outbound calls and emails while maintaining accurate CRM records.

The role requires 2+ years in customer service or sales, a track record of meeting quotas, and proficiency with MS Office and Salesforce.com or similar tools.